KYONNA BROWN
Little Rock,AR
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Wellversed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dollar General
Little Rock, AR
09.2024 - Current
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Collected payments and provided accurate change.
- Assessed customer needs to provide assistance and information on product features.
Fuel Lead
Kroger
Little Rock, AR
07.2024 - Current
- Maintaining accurate records of fuel and other store inventory levels.
- Training new employees on safety protocols and operational processes related to running a gas station.
- Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
Grocery Pickup
Kroger
Conway, AR
10.2023 - 07.2025
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Processed payments for orders using various payment methods.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Dry Fold
Linen King
Conway, AR
05.2023 - 10.2023
- Load Machines with proper material
- Sort clean linen
- Handfold
Fulfillment Associate
Amazon Warehouse
Little Rock, AR
03.2023 - 04.2023
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
- Troubleshoot problems
Team Member
Citi Trends
Conway, AR
10.2022 - 12.2022
- Contributed to team success by completing jobs quickly and accurately
- Lifted, stacked and transported boxes weighing up to 50 pounds
- Maintained a productive, efficient approach to all tasks
- Broke down boxes and cartons, disposing of refuse in
- Sorting clothing by size, gender, age
Apperal Associate
Walmart
Little Rock, AR
07.2022 - 08.2022
- Contributed to team success by completing jobs quickly and accurately
- Lifted, stacked and transported boxes weighing up to 50 pounds
- Maintained a productive, efficient approach to all tasks
- Broke down boxes and cartons, disposing of refuse in
- Sorting clothing by size, gender, age
Direct Care Aide
Stone Bridge Senior Living
Conway, AR
03.2022 - 06.2022
- Managed care of residents by assisting with showering, brushing teeth and other personal hygiene-related needs
- Aid residents in assisted living facility with day-to-day activities such as bathing and eating
- Developed meaningful relationships with residents, including those suffering from dementia and Alzheimer's
- Carefully chart vitals, meals and exercise to keep detailed and accurate records
- Communicate effectively with patients suffering from dementia to ensure health and safety
- Update food log daily
- Run errands as needed to facilitate patient satisfaction
Assistant Teacher
Childcare Network
Conway, AR
11.2021 - 03.2022
- Address any student behavioral problems, calming disruptive students, and escalating to a manager as needed
- Set up creative learning environment for 10 students
- Develop creative activities for student participation and learning
- Effectively interface with all parents
- Plan and implement a strong curriculum for 10 students
- Maintain cleanliness and organization of classroom
Direct Care Aide
Stone Bridge Senior Living
Conway, AR
07.2021 - 11.2021
- Managed care of residents by assisting with showering, brushing teeth and other personal hygiene-related needs
- Aid residents in assisted living facility with day-to-day activities such as bathing and eating
- Developed meaningful relationships with residents, including those suffering from dementia and Alzheimer's
- Carefully chart vitals, meals and exercise to keep detailed and accurate records
- Communicate effectively with patients suffering from dementia to ensure health and safety
- Update food log daily
- Run errands as needed to facilitate patient satisfaction
Meat/Produce Associate
Walmart
Anna, TX
12.2020 - 05.2021
- Keep work areas clean, organized and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Lifted, stacked and transported boxes weighing up to 50 pounds
- Maintained a productive, efficient approach to all tasks
- Broke down boxes and cartons, disposing of refuse in
Team Member
Taco Bell
Conway, AR
07.2020 - 10.2020
- Keep work areas clean, organized and safe to promote efficiency and team safety
- Resolved Drive-Thru issues quickly to maintain productivity goals
- Contributed to team success by completing jobs quickly and accurately
- Lifted, stacked, and transported boxes weighing up to 50 pounds
- Maintained a productive, efficient approach to all tasks
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
Game Attendant
Pinstack Bowl & Bite
Plano, TX
01.2020 - 03.2020
- Explained and demonstrated games and attractions to assist guests
- Interacted with guests to encourage play and enforced rules of each game
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
- Latched safety gate after guests entered and exited to avoid unauthorized access to the attraction area
- Cleaned rides and attractions to reduce the spread of germs and bacteria
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks
Team Member/Cashier
Whataburger
Plano, TX
08.2019 - 12.2019
- Assisted guests, including offering personable greetings and taking orders
- Accurately operate cash register to process 20-40 customer payments daily
- Reconciled all receipt totals, cash, and credit payments to address any shortages
- Provided product information and menu item explanation in consideration of dietary restrictions
- Performed serving, cleaning, and stocking to high standards and provide excellent customer satisfaction
Education
Psychology -
COMMUNITY COLLEGE
Morrilton, AR01.2022
Human Services
Arkansas Baptist College
Little Rock, ARSkills
- Positive Interpersonal Skills
- Constructive Mindset
- Collaborative Engagement
- Strategic Decision-Making
- Analytical Problem Solving
- Student Engagement Strategies
Refrences
- Sandy Smith 501.697.3764
- Keiyana King 501.475.5134
- Melissa Collett 817.944.7534
Timeline
Sales Associate
Dollar General
09.2024 - Current
Fuel Lead
Kroger
07.2024 - Current
Grocery Pickup
Kroger
10.2023 - 07.2025
Dry Fold
Linen King
05.2023 - 10.2023
Fulfillment Associate
Amazon Warehouse
03.2023 - 04.2023
Team Member
Citi Trends
10.2022 - 12.2022
Apperal Associate
Walmart
07.2022 - 08.2022
Direct Care Aide
Stone Bridge Senior Living
03.2022 - 06.2022
Assistant Teacher
Childcare Network
11.2021 - 03.2022
Direct Care Aide
Stone Bridge Senior Living
07.2021 - 11.2021
Meat/Produce Associate
Walmart
12.2020 - 05.2021
Team Member
Taco Bell
07.2020 - 10.2020
Game Attendant
Pinstack Bowl & Bite
01.2020 - 03.2020
Team Member/Cashier
Whataburger
08.2019 - 12.2019
Psychology -
COMMUNITY COLLEGE
Human Services
Arkansas Baptist College
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