K'YONNA HARRIS
Spartanburg,SC
Summary
Reliable worker who quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Spartanburg, South Carolina
05.2024 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided excellent customer service, ensuring a positive experience for all guests.
- Operated espresso machines and other brewing equipment with proficiency.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Assisted in training new baristas on beverage preparation and customer service skills.
- Executed cash register operations, processing cash and credit transactions accurately to support smooth service. transactions accurately, handling cash and electronic payments.
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Executed cash register operations, processing cash and credit transactions accurately to support smooth service.
- Followed health, safety and sanitation guidelines to pass state inspections.
Crew Member
Dunkin' Donuts
Dover, DE
10.2023 - 02.2024
- Prepared and served coffee and food items to customers efficiently.
- Operated cash register, handling transactions accurately for customer purchases.
- Maintained cleanliness and organization of workstations and customer areas.
- Assisted in managing inventory by restocking supplies as needed throughout shifts.
- Followed safety and sanitation guidelines to ensure food quality standards.
- Collaborated with team members to ensure smooth operations during peak hours.
- Participated in training sessions to learn new menu items and operational procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
POLYTECH High School
Woodside, DESkills
- Espresso machine operation
- Beverage preparation
- Health and sanitation
- Cash handling
- Opening and closing duties
- Customer education
- Attention to detail
- Team collaboration
- Problem solving
- Effective communication
- Active listener
- Professional demeanor
Timeline
Barista
Starbucks
05.2024 - Current
Crew Member
Dunkin' Donuts
10.2023 - 02.2024
POLYTECH High School