Kyra Davis
Temple,TX
Summary
With a strong focus on maintaining patient confidentiality and upholding HIPAA compliance, my tenure at Medical City Denton allowed me to refine expertise in documentation accuracy and insurance verification. Through professionalism and knack for electronic recordkeeping, greatly improved data precision, demonstrating a meticulous attention to detail while fostering compassionate patient interaction.
Overview
3
3
years of professional experience
Work History
Access Service Representative 2 PRN
Baylor Scott & White Medical Center
08.2024 - Current
- Facilitated patient flow by effectively managing appointment schedules and coordinating with clinical staff as needed.
- Provided back-up support for reception desk duties when necessary, demonstrating flexibility in adapting to various roles within the department as needed.
- Improved interdepartmental collaboration by maintaining open lines of communication with other Access Service Representatives within the organization.
- Supported a culture of continuous improvement by actively participating in department meetings and offering constructive feedback on strategies for enhancing the overall patient experience.
Patient Registrar
Medical City Denton
09.2023 - 06.2024
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
Resident Care Aide
Enlivant Assisted Living
03.2023 - 09.2023
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Followed nutritional plans to prepare optimal meals.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
Clerk
QuikTrip
12.2021 - 04.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Medical Billing And Coding
Grayson College
Denison, TX01.2024
Skills
- Patient confidentiality
- Professionalism and Ethics
- Documentation accuracy
- Information documentation
- Insurance Verification
- Maintaining records
- Clerical writing
- Electronic Recordkeeping
Timeline
Access Service Representative 2 PRN
Baylor Scott & White Medical Center
08.2024 - Current
Patient Registrar
Medical City Denton
09.2023 - 06.2024
Resident Care Aide
Enlivant Assisted Living
03.2023 - 09.2023
Clerk
QuikTrip
12.2021 - 04.2023
Medical Billing And Coding
Grayson College