Kyra Keel
Morriston,FL
Summary
Dedicated server with a strong focus on customer satisfaction, responsible beverage service, and food handling procedures. Proven ability to create memorable dining experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
KPOT Korean BBQ and Hot Pot
Ocala, Florida
02.2026 - Current
- Delivered exceptional customer service in a fast-paced, buffet-style dining environment.
- Greeted customers, answered questions on the dining concept, and recommended drink specials and promotions to increase profits.
- Operated handheld POS terminals to input orders, split bills, and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, and cleaning in-table grills and burners.
Server/Event Assistant
Black Prong Bar and Grill
Bronson, Florida
11.2024 - 08.2025
- Prepared event spaces for weddings, company parties, proms, and bachelor/bachelorette parties, ensuring each venue met client specifications and created memorable experiences.
- Collaborated with event coordinator to align on customer expectations and swiftly resolve last-minute issues, enhancing overall event success.
- Provided prompt, friendly service to guests in an upscale dining environment.
- Communicated effectively with kitchen and support staff to ensure guest satisfaction, including allergen information and dietary restrictions.
- Completed essential side-work tasks to support overall restaurant operations. including polishing silverware, ironing napkins, and preparing beverages.
Lead Closing Server
Horse and Hounds Irish Pub
Ocala, Florida
01.2024 - 12.2024
- Delivered quality service to over 250 guests weekly in fast-paced restaurant environment.
- Managed distribution of side work among 5-7 servers to ensure fairness and efficiency.
- Assisted colleagues during peak times to maintain smooth operations and high service standards.
- Implemented safety measures for food handling and equipment storage during closing procedures.
- Performed back-of-house tasks, including salad preparation and food running, to support team cohesion.
Education
Food Handler Certified -
Servsafe
03-2026
Skills
- Customer service
- Menu knowledge
- Upselling techniques
- Responsible beverage service
- Food handling procedures
- Toast POS
- Aloha POS
- Multitasking and organization
- Shift management
- Event coordination
Timeline
Server
KPOT Korean BBQ and Hot Pot
02.2026 - Current
Server/Event Assistant
Black Prong Bar and Grill
11.2024 - 08.2025
Lead Closing Server
Horse and Hounds Irish Pub
01.2024 - 12.2024
Food Handler Certified -
Servsafe