Kyra Vargas
Pleasanton,TX
Summary
Dynamic professional with extensive experience in guest relations and billing accuracy at My Family Dental. Proven ability to resolve issues swiftly while ensuring patient satisfaction. Skilled in insurance verification and appointment scheduling, complemented by strong communication and problem-solving abilities. Committed to delivering exceptional customer service and enhancing operational efficiency.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
My Family Dental
San Antonio, Texas
05.2025 - Current
- Handled guest inquiries, resolving issues promptly to ensure satisfaction.
- Assisted with billing processes, ensuring accuracy in transactions and charges.
- Verified patient insurance eligibility and benefits for various medical services.
- Processed pre-authorizations and appeals for denied insurance claims.
- Communicated with insurance providers to resolve discrepancies in coverage.
Dental Assistant
DDS Dentures + Implant Solutions
San Antonio, Texas
03.2020 - 04.2023
- Assisted in patient examinations and procedures under dentist supervision.
- Prepared and sterilized dental instruments and equipment for use.
- Supported dentists with chairside assistance during various dental procedures.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Retail Sales Associate
Buckle
San Antonio, Texas
07.2018 - 03.2023
- Assisted customers with product selection and provided personalized service.
- Processed transactions accurately using point-of-sale systems.
- Organized inventory and conducted regular stock checks for accuracy.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Front Desk Receptionist
Massage Envy
San Antonio, Texas
01.2019 - 12.2020
- Greeted clients warmly and provided exceptional customer service at reception.
- Managed appointment scheduling using Massage Envy's booking system.
- Answered phone calls promptly and addressed client inquiries effectively.
- Coordinated with therapists to ensure timely service delivery for clients.
Medical Assistant
Texas MedClinic
New Braunfels, Texas
08.2017 - 06.2018
- Assisted healthcare providers with patient examinations and routine procedures.
- Prepared examination rooms by cleaning and stocking necessary supplies.
- Recorded patient histories and vital signs accurately for medical records.
- Provided quality customer service to patients during check-in and check-out processes.
- Educated patients on treatment plans and medication instructions clearly.
Education
Dental Assistant -
UT Health San Antonio Dentistry
San Antonio03-2020
Medical Assisting -
Brightwood College
San Antonio08-2017
Skills
- Guest relations
- Billing accuracy
- Insurance verification
- Appointment scheduling
- Patient education
- Customer service
- Problem solving
- Communication skills
- Data entry
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
My Family Dental
05.2025 - Current
Dental Assistant
DDS Dentures + Implant Solutions
03.2020 - 04.2023
Front Desk Receptionist
Massage Envy
01.2019 - 12.2020
Retail Sales Associate
Buckle
07.2018 - 03.2023
Medical Assistant
Texas MedClinic
08.2017 - 06.2018
Dental Assistant -
UT Health San Antonio Dentistry
Medical Assisting -
Brightwood College