Kyrah Cox
Cincinnati,Ohio
Summary
Healthcare Professional, the last 7 being spent as a Certified Pharmacy Technician. While working in healthcare I have gained extensive experience in managing pharmacy operations and leading teams to achieve optimal results, ensuring regulatory compliance, optimizing inventory management, and enhancing customer service. Strong focus on collaboration, safety, adaptability, and delivering consistent outcomes. Skilled in staff training, workflow optimization, and strategic planning, with commitment to maintaining high standards in all aspects of pharmacy management and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Kroger Retail Pharmacy
Cleves, OH
07.2019 - Current
- Managed daily pharmacy operations, ensuring compliance with regulatory standards and best practices.
- Supervised and trained pharmacy staff on medication dispensing and patient counseling procedures.
- Developed a strong team through effective recruitment, training, and performance management strategies.
- Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
- Fostered a positive work environment by addressing staff concerns promptly and fairly.
- Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
- Educated patients about proper medication storage, disposal, and safety practices to minimize potential risks or adverse effects.
State Tested Nursing Assistant
Three Rivers Nursing Facility- Retirement
North Bend, OH
08.2018 - 07.2019
- Provided compassionate care to patients, assisting with daily living activities and health monitoring.
- Implemented infection control protocols, contributing to a safer patient environment and improved health outcomes.
- Assisted in mobility exercises for patients, promoting physical recovery and independence.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
High School Diploma -
Three Rivers Educational Campus
Cleves, OH05.2018
Skills
- Patient education and counseling
- Staff training
- Immunizations
- Professional ethics
- Insurance billing
- Patient safety
- Pharmacy operations management
- Schedule management
- Certified in CPR/AED
- State Tested Nursing Aid
- Healthcare delivery
Certification
- Certified Pharmacy Technician - [ 3/2020 - Current ]
- CPR/ AED Certified [ 8/2019 - Current ]
- Certified Immunizer [ 3/2020 - Current ]
- State Tested Nursing Aid [ 8/2019 ]
Timeline
Pharmacy Manager
Kroger Retail Pharmacy
07.2019 - Current
State Tested Nursing Assistant
Three Rivers Nursing Facility- Retirement
08.2018 - 07.2019
High School Diploma -
Three Rivers Educational Campus