Kyra M. Bell
Summary
Transformational executive leader with a track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.
Overview
35
35
years of professional experience
1
1
Certification
Work History
SVP, Revenue Integrity
Integra Connect
West Palm Beach, FL
08.2021 - 01.2026
- Lead domestic and global RCM Revenue Integrity operations, focusing on enhancing operational accuracy and scalability while consistently meeting all contractual SLAs
- Partnered with fellow executives to drive business initiatives aimed at fostering growth, strengthening client relationships, and achieving operational distinction.
- Achieved streamlined workflows through targeted process improvement initiatives. Facilitated updates to procedural documentation to enhance operational consistency. Elevated training outcomes by confirming comprehension and optimizing delivery methods.
- Monitored and assessed key performance indicators, including NCR, DSO, claim denial rate, clean claim rate, and patient payment rate, to drive performance improvements and exceed financial targets in EMS and physician revenue cycle management.
- Mitigated revenue loss through identification of inefficiencies and trends. Achieved successful implementation of process changes and system rule updates. Enhanced team capabilities by initiating AI solutions and delivering comprehensive training.
- Formulated specific coding determination guidelines to minimize denials and write-offs, ultimately boosting revenue by over $3 million.
- Engineered and integrated coding assistance tools in partnership with IT to ensure correct code selection and sustain compliance rates at 98%.
- Designed and implemented comprehensive audits and developed KPIs to optimize individual user performance and streamline the claims process.
- Developed and integrated AI-driven systems for automated appeals, significantly improving success rates for first-level denials by 35%
- Drove initiatives that led to a 21% reduction in personnel overhead and a 15% boost in departmental outcomes through enhanced operational efficiencies and technology advancements.
Executive Managing Director
AMB/MARS
Paducah, KY
02.2019 - 01.2021
- Direct leadership and oversight of the comprehensive operational revenue lifecycle within RCM Operations as well as the Sales Team, Client Success, Compliance, and Provider Enrollment process for a diverse portfolio of over 250 clients
- Oversaw strategic implementation and transition processes to a global RCM workforce, ensuring alignment with organizational and client goals
- Set strong KPIs and incentive based goals; resulting in NCR >98%, Clean Claim rate increase of 18%, DSO of 15 days for federal payors and 54 days for contracted/noncontracted combined
- Oversaw service sales to new clients, ensuring effective negotiation of rates and contracts while developing tailored proposal responses.
- Implemented strategic initiatives for RCM activities aimed at supporting acquisition growth and fostering new client relationships.
- Championed a culture of trust and communication by modeling proactive leadership behaviors.
- Spearheaded initiatives to ensure all staff members contribute to decisions affecting their roles and responsibilities.
- Delivered enhanced client support through value-added services like documentation reviews. Produced online training videos that improved client engagement. Executed video conference meetings to foster communication with clients. Developed tailored reports that addressed individual client fee structures. Attended client board meetings, providing valuable insights and recommendations.
- Executed strategic negotiations to renew 95% of existing client contracts, ensuring continuity through 3-year extensions.
- Directed RPA deployment initiatives aimed at decreasing manual intervention, lowering costs, and improving compliance metrics within claim management.
Director, EMS Coding
R1 RCM
Columbus, OH
09.2015 - 02.2019
- Oversaw allocation and monitoring of $3.5 million department budget to support operational goals.
- Developed analytics and system processes to streamline coding and reduce resource allocation, thereby improving throughput while simultaneously decreasing overall backlog by 25% and reducing personnel FTEs by 15%
- Analyzed and adjusted coding system parameters to ensure precise automated code assignments.
- Managed a team of 135+ full-time equivalents, focusing on coding and quality assurance improvements and responsiveness to client needs.
- Directed quality assurance initiatives and coding production processes for the global workforce in Lithuania and India, promoting ongoing education and skill enhancement.
- Implemented a compensation model boosting production by 15% while achieving 95%+ accuracy
AAPC Medical Coding Instructor
01.2013 - Current
- Prepare and provide all lecture and clinical instruction according to the required American Academy of Professional Coders (AAPC) curriculum
- At the end of the 20-week course, students can sit for the AAPC Certified Professional Coder examination.
Revenue Integrity Analyst
The University Of Vermont Medical Center
Burlington, VT
08.2012 - 08.2015
- Conduct billing and coding compliance audits, reducing claim denials by 35% and increasing coding accuracy by 23%
- Collaborated with hospital departments and physician managers enhance documentation, improve revenue, and meet compliance guidelines
- Identified unbilled procedures in the Cardiology department over a one-year timeframe through retrospective auditing allowing the department to recoup an additional $1 million in revenue
- Worked with department management, clinical staff, and pharmacy to identify irregularities in pharmaceutical and immunization coding/billing which resulted in an additional $500K in revenue opportunities
- Implemented coding software in Radiology, boosting efficiency by 25% and cutting personnel costs
- Coordinate efforts between coding and billing staff to streamline processes and reduce denials
Manager, Physician Coding
Ohio State University Physicians, Inc
Columbus, OH
01.2001 - 02.2004
- Managed coding and coding compliance for 150+ physicians in 22 specialties at Ohio State University Medical Center
- Physician billings include inpatient and outpatient hospital, clinic visits, office visits, office procedures and hospital inpatient/outpatient procedures
- Review of medical record audit outcomes with physicians in an individual setting and discussion of recommendations for improvements
- Served as primary resource on researching coding/compliance issues and handling questions and/or concerns from physicians and staff
- Develop and deliver monthly training to attending physicians, residents, and administration on current and changing coding regulations
- Overall improvement in performance of 40% over six-month period
Chart Abstractor
University Physicians Inc, University Of Colorado Medical Center
Denver, CO
05.1998 - 02.2000
Account Management Specialist
Western Cardiology
Thornton, CO
05.1997 - 05.1998
Assistant Manager
U.S. Heart & Vascular, Inc
Sewickley, PA
02.1994 - 04.1997
Office Assistant
Paul H. Resnick, MD
Aspinwall, PA
08.1991 - 12.1993
Education
Bachelor of Science - Healthcare Management
University of Maine
Orono, MEGeneral Studies -
Columbus State Community College
Columbus, OHEMT-Paramedic Licensure -
Allegheny County Community College
Pittsburgh, PASkills
- Global Operations Administration
- Budgeting, Forecasting & Revenue Growth
- Employee Motivation and Performance
- Process Development & Streamlining
- Quality Monitoring & Measurement
- KPIs & Service-Level Improvements
- Performance Optimization Strategies
- Risk & Regulatory Compliance
Certification
Certified Ambulance Documentation Specialist (CADS), 2017
Certified Ambulance Compliance Officer, (CACO), 2015
Certified Professional Compliance Officer, (CPCO), 2013
Certified Professional Coder-Instructor, (CPC-I), 2013
Certified Professional Coder (CPC), 1998
EMT-Paramedic, 1996
Timeline
SVP, Revenue Integrity
Integra Connect
08.2021 - 01.2026
Executive Managing Director
AMB/MARS
02.2019 - 01.2021
Director, EMS Coding
R1 RCM
09.2015 - 02.2019
AAPC Medical Coding Instructor
01.2013 - Current
Revenue Integrity Analyst
The University Of Vermont Medical Center
08.2012 - 08.2015
Manager, Physician Coding
Ohio State University Physicians, Inc
01.2001 - 02.2004
Chart Abstractor
University Physicians Inc, University Of Colorado Medical Center
05.1998 - 02.2000
Account Management Specialist
Western Cardiology
05.1997 - 05.1998
Assistant Manager
U.S. Heart & Vascular, Inc
02.1994 - 04.1997
Office Assistant
Paul H. Resnick, MD
08.1991 - 12.1993
Bachelor of Science - Healthcare Management
University of Maine
General Studies -
Columbus State Community College
EMT-Paramedic Licensure -
Allegheny County Community College