Kyrie Soto
OKLAHOMA CITY,OK
Summary
Dedicated shift leader with a strong background in employee training, problem-solving, and time management. Successfully resolved customer inquiries, fostered team effectiveness, and implemented efficient processes that improved overall store performance during peak hours.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Head Cashier
Barbells and BBQ
Piedmont, OK
11.2022 - Current
- Supervised cash handling and daily financial reconciliations, ensuring accuracy in all transactions.
- Trained and mentored new cashiers on register operations and customer service protocols.
- Implemented efficient checkout procedures, enhancing customer satisfaction during peak hours.
Shift Leader
Swig
Oklahoma City, OK
05.2021 - 12.2022
- Resolved customer inquiries and complaints, fostering positive relationships and satisfaction.
- Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Cell Molecular Biology
Oklahoma City University
Oklahoma City, OK05-2028
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Multi-tasking skill
- Employee training
- Adaptability and dependability
- Team leadership
- Task delegation
- Hard-working
- Problem-solving
- Coaching and mentoring
Certification
- CNA - Certified Nursing Assistant (in classes)
Languages
Spanish
Limited Working
Timeline
Head Cashier
Barbells and BBQ
11.2022 - Current
Shift Leader
Swig
05.2021 - 12.2022
Bachelor of Science - Cell Molecular Biology
Oklahoma City University