Kyron Galvez
Staten Island,USA
Overview
16
16
years of professional experience
Work History
Appliance Technician
K&G Appliance
Staten Island, NY
03.2018 - Current
- Diagnose, repair and replace defective appliance components
- Install, calibrate and overhaul home and office appliances
- Analyze, identify and fix glitches in electrical circuits
- Dismantle and reassemble appliances using manufacturer specifications
- Provide repair estimates to customers
- Prepare invoices and maintain service records
- Educate customers on use care and adjustment of appliances
- Coordinate with customers and service centers for maintenance and support services
Appliance Repair Technician
Sears Home Services/Transformco
Staten Island, NY
08.2024 - 11.2025
- Diagnosed and repaired appliances including refrigerators, washers, and dryers, ensuring optimal functionality.
- Conducted routine maintenance checks to prevent breakdowns and extend appliance lifespan.
- Provided exceptional customer service by explaining repair processes and offering product recommendations.
- Trained new technicians on repair techniques, safety protocols, and customer interaction standards.
- Collaborated with team members to troubleshoot complex appliance issues efficiently and effectively.
- Utilized diagnostic tools and technology to identify faults in electrical systems and mechanical components.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
Certified Debt Specialist
National Debt Relief
New York, NY
06.2019 - 06.2022
- Point of contact for client questions and concerns before and after program enrollment
- Assess client financial position and goals
- Document client details, budget and financial hardships in order to facilitate the preparation and processing of onboarding applications and assist clients in the review of debt relief agreements
- Review and discuss client credit reports in order to explore potential negative reporting, reporting accuracy and provide suggestions on improving credit standing
Appliance Technician
Dan Marc Appliance
Freehold, NJ
07.2014 - 03.2018
- Examined and performed extensive repairs on damaged electrical products and appliances
- Communicated with customers and scheduled visits for repair and installation
- Documented the component repair and replacement process
- Educated customers on use care and adjustment of appliances
- Read schematics and manufacturer specs to facilitate repair work
Appliance Technician
P.C. Richard & Sons
Farmingdale, NY
04.2013 - 07.2014
- Examined malfunctioning home and office use appliances and performed necessary repair
- Performed extensive repairs on damaged electrical products
- Documented the component repair and replacement process
- Educated customers on use care and adjustment of appliances
- Read schematics and manufacturer specs to facilitate repair work
Maintenance and Concierge Services
Douglass Elliman Mgmt. Company
Brooklyn, NY
04.2010 - 04.2013
- Provided concierge services including package delivery and vendor access
- Monitored concierge desk cameras and visitors
- Maintained building premises to management standards
- Monitored common areas for potential safety hazards
- Sorted and disposed waste and recycling
- Stocked and organized supplies
Education
HVAC Technician Certification - EPA Clean Air Section 608
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SUNY Empire State College
Staten Island, NY05.2016
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The College of Staten Island (CUNY)
Staten Island, NY08.2010
High School Diploma -
New Utrecht High School
Brooklyn, NY06.2008
Skills
Executed troubleshooting, diagnosis, and repair of diverse appliance brands
Executed replacement and repair of damaged components to ensure operational efficiency
Assisted customers with inquiries regarding product usage Provided guidance on proper usage techniques to enhance customer experience
Timeline
Appliance Repair Technician
Sears Home Services/Transformco
08.2024 - 11.2025
Certified Debt Specialist
National Debt Relief
06.2019 - 06.2022
Appliance Technician
K&G Appliance
03.2018 - Current
Appliance Technician
Dan Marc Appliance
07.2014 - 03.2018
Appliance Technician
P.C. Richard & Sons
04.2013 - 07.2014
Maintenance and Concierge Services
Douglass Elliman Mgmt. Company
04.2010 - 04.2013
HVAC Technician Certification - EPA Clean Air Section 608
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SUNY Empire State College
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The College of Staten Island (CUNY)
High School Diploma -
New Utrecht High School