Kyrstan Forseman
Grand Rapids,MI
Summary
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Legal Assistant
Stenger & Stenger
10.2021 - 07.2023
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Insurance Agent
L.A Insurance
02.2016 - 10.2021
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Obtained underwriting approval by completing application for coverage.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Collected premiums on or before effective date of coverage.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Analyzed risk factors to recommend appropriate coverage levels.
- Negotiated contracts and terms of sale with potential customers.
Education
MBA - Human Resources Management
Davenport University
Grand Rapids, MI08.2024
Associate of Business Administration - Business Administration
Grand Rapids Community College
Grand Rapids, MI12.2022
High School Diploma -
Grandville High School
Grandville, MI06.2011
Skills
- Good Judgment and Decision-Making
- Legal Precedent
- Writing and Editing
- Computer Proficiency including Microsoft Suite, Quickbooks Pro
- Court Policies and Programs
- Client Relations
- New Client Acquisition
- Administrative Support
Accomplishments
- Grand Rapids Community Foundation Youth Grant Committee-4 years
- Deans List at Grand Rapids Community College
- Honors Society
Certification
- Michigan Property & Casualty License
- Michigan Notary
Timeline
Legal Assistant
Stenger & Stenger
10.2021 - 07.2023
Insurance Agent
L.A Insurance
02.2016 - 10.2021
MBA - Human Resources Management
Davenport University
Associate of Business Administration - Business Administration
Grand Rapids Community College
High School Diploma -
Grandville High School
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