Dedicated customer service associate with expertise in communication and problem-solving. Proven ability to handle transactions efficiently while training staff to enhance service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail / Customer Service Associate
Perry Brother’s Gas n Go
Buena Vista, GA
05.2023 - 07.2025
Delivered excellent customer service, resolving issues quickly and effectively.
Handled transactions, restocking, and store organization with accuracy and efficiency.
Developed strong problem-solving and people skills while working in a fast-paced environment.
Processed transactions efficiently using point-of-sale systems.
Trained new staff on store procedures and customer interaction techniques.
Education
Bachelor’s Degree - Computer Science
Fort Valley State University
Fort Valley, GA
01.2027
Skills
Customer Service
Communication
Problem-Solving
Critical Thinking
Microsoft Office Suite
Teamwork
Leadership
Computer skills
Certification
Microsoft Certified
Excel Certified
Leadership Experience
Georgia FBLA Vice-President, Represented and supported members, organized events, and promoted professional development.
Student Council Member, Assisted in planning school-wide initiatives, events, and student engagement activities.
Retail Stock Associate, Customer Service Associate at JOANN Fabrics And CraftsRetail Stock Associate, Customer Service Associate at JOANN Fabrics And Crafts
Customer Service Representative/Retail Sales Associate at Universal Studios HollywoodCustomer Service Representative/Retail Sales Associate at Universal Studios Hollywood