Kylee Okazaki
Las Vegas,NV
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Representative
Desert Radiology
Las Vegas, NV
08.2025 - Current
- Greeted and checking in patients for radiology departments
- Verified patient information, insurance, and medical records
- Coordinated communication between patients, technologists, and Radiologist
- Explained basic exam preparation instructions to patients
Server
Kahului Ale House
Kahului, HI
02.2023 - 07.2025
- Delivered exceptional customer service in high-volume restaurant environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Resolved customer complaints promptly, ensuring positive dining experiences.
- Managed multiple tables efficiently, maintaining high customer satisfaction levels.
General Manager
Leoda's Kitchen and Pie Shop
Lahaina, HI
02.2013 - 07.2025
- Oversaw daily restaurant operations to ensure efficient service and guest satisfaction.
- Managed and supervised around 30 staff members with scheduling, training, and performance.
- Assisted with sales goals, labor management, and cost control
- Started off as a food runner in 2013, promoted to Lead Cashier in 2014, and promoted to General Manager in 2022.
Education
Associate of Applied Science - Radiography
Pima Medical Institute
Las Vegas, NV01-2028
High School Diploma - undefined
King Kekaulike
Makawao, HI06-2012
Skills
- Attention to Detail
- Guest engagement
- Hospitality service expertise
- Problem Solving Skills
- Team Collaboration
- Adaptability and Quick Learning
- Strong work ethic
Certification
- Alcohol Awareness Card
- Food Handler Safety Training Card
Awards
Ka Ipu Kukui Fellowship Program, Ka Ipu Kukui Fellows is a nonprofit, community-based program created to identify and develop young leaders in Maui County. Ka Ipu Kukui Fellows is a year-long program designed to train community-identified future leaders. The Ka Ipu Kukui Fellows program was conceived to promote and develop future leaders through a community-based program designed to address planning for Maui Nuis future.
Timeline
Service Representative
Desert Radiology
08.2025 - Current
Server
Kahului Ale House
02.2023 - 07.2025
General Manager
Leoda's Kitchen and Pie Shop
02.2013 - 07.2025
High School Diploma - undefined
King Kekaulike
Associate of Applied Science - Radiography
Pima Medical Institute