L-J Nimmo
Everett,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Loan Processor
Movement Mortgage
Lynnwood, WA
03.2023 - Current
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Handled any conditions sent from underwriting departments.
- Provided quick turnaround times to maintain fast-past schedule.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Monitored pipelines to track and log status of loans.
- Developed and maintained relationships with customers, lenders and other third parties.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Loan Processor
Caliber Home Loans
Lynnwood, WA
07.2020 - 03.2023
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Handled any conditions sent from underwriting departments.
- Provided quick turnaround times to maintain fast-past schedule.
- Processed loan applications and monitored progress from start to finish.
- Monitored pipelines to track and log status of loans.
- Developed and maintained relationships with customers, lenders and other third parties.
Loan Processor
On Q Financial
Lynnwood, WA
05.2014 - 07.2020
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Handled any conditions sent from underwriting departments.
- Provided quick turnaround times to maintain fast-past schedule.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Processed loan applications and monitored progress from start to finish.
- Monitored pipelines to track and log status of loans.
- Developed and maintained relationships with customers, lenders and other third parties.
Operations Manager
Sterling Savings Bank
Mountlake Terrace, WA
07.2013 - 05.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
Loan Officer Assistant
Golf Savings Bank
Mountlake Terrace, WA
09.2008 - 06.2013
- Answered inquiries and provided superior customer service to clients.
- Set up files using loan officer checklist and submitted on-time for processing.
- Communicated with customers daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Monitored key dates to obtain information by deadlines.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
Education
Associates Degree - Sport And Exercise Science
Glasgow College of Nautical Studies
Glasgow, Scotland UK06.2005
Skills
- Reading Comprehension
- Government Lending
- Information Verification
- Legal Compliance
- Microsoft Office
- Sound Judgment
- Knowledge of VA Loan Process
- Oral and Written Comprehension
- Analytical and Critical Thinking
- Data Entry
- Status Updates
- Processing Procedures
- Active Listening and Learning
Timeline
Loan Processor
Movement Mortgage
03.2023 - Current
Loan Processor
Caliber Home Loans
07.2020 - 03.2023
Loan Processor
On Q Financial
05.2014 - 07.2020
Operations Manager
Sterling Savings Bank
07.2013 - 05.2014
Loan Officer Assistant
Golf Savings Bank
09.2008 - 06.2013
Associates Degree - Sport And Exercise Science
Glasgow College of Nautical Studies