Haylee Jeffreys
fort worth,tx
Summary
My desire to serve your company by offering an exceptional work ethic And a positive attitude. I am also eager to learn any skills necessary to perform my job well.
Overview
10
10
years of professional experience
Work History
Hospitality Lead, Bartender and Server
P.F. Chang's Bistro
fort worth, Tx
11.2024 - Current
- Managed daily operations to ensure high-quality guest experiences.
- Trained and mentored staff on hospitality best practices and service standards.
- Developed and implemented training programs for new team members.
- Resolved guest complaints promptly, maintaining customer satisfaction levels.
- Monitored cleanliness and organization of dining areas to enhance ambiance.
Bartender/Server
UNCLE JULIOS
05.2024 - 11.2024
- Provided excellent customer service while making drinks and running food
- Very efficient and kept customers happy while taking care of the bar top and restaurant drinks all while having a section in cocktail
Shift Manager
Modern smoke
Watauga, TX
03.2022 - 11.2023
- Opened and closed store
- Stocked inventory
- Cashed out customers
- Made schedule for employees
- Kept detailed records and logs of daily tasks
- Spreadsheets
- Used analytical skills to monitor storefront
Crew Leader
Sonic
Keller, TX
04.2021 - 01.2022
- Trained new crew members on menu items and customer service standards.
- Took customers orders using a headset and put them in the POS
- Brought food out to customers
- End of shift chores
- Provided excellent customer service
- Supervised team members during peak service hours for efficient operations.
Server
Cotton patch cafe
Watauga, TX
02.2019 - 07.2021
- Took customers orders
- Brought drinks and food
- Rolled silverware and cleaned sections
- Provided excellent customer service
Front Desk
Fitness
Keller, TX
08.2019 - 12.2019
- Assisted in scheduling and training
- Answered the phone
- Handled customers and customer payments for memberships
- Completed day-to-day duties accurately and efficiently.
Server and host
Joe T Garcia's and Esperanza’s bakery
fort worth, Tx
02.2015 - 09.2018
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and drink orders using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and tables.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
High School -
Chishom trail high school
Skills
- Excellent interpersonal skills
- Negotiation skills
- Ability to be a team leader
- Teaching skills
- Enthusiastic
- Flexible
- Dependable
- Punctual
- Excellent customer service
- Problem solving
- Food service
- Efficiency
References
- Nicole Litton, (682)-248-2828
- Jovene Garcia, (817)-902-3574
- Benjamin Dziubek, manager at PF Chang’s (407)-929-1295
- Jennifer Zamora,(817)-583-3889
Timeline
Hospitality Lead, Bartender and Server
P.F. Chang's Bistro
11.2024 - Current
Bartender/Server
UNCLE JULIOS
05.2024 - 11.2024
Shift Manager
Modern smoke
03.2022 - 11.2023
Crew Leader
Sonic
04.2021 - 01.2022
Front Desk
Fitness
08.2019 - 12.2019
Server
Cotton patch cafe
02.2019 - 07.2021
Server and host
Joe T Garcia's and Esperanza’s bakery
02.2015 - 09.2018
High School -
Chishom trail high school
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