La-Kia McLaurin
Morrow,GA
Summary
Proven leader with extensive experience at Lids Hat World, adept in operational oversight and technical proficiency. Excelled in enhancing store safety, streamlining operations, and driving sales growth through strategic planning and customer service excellence. Skilled in training and developing teams, ensuring both high performance and customer satisfaction.
Overview
24
24
years of professional experience
Work History
District Manager in Training
Lids Hat World
11.2023 - Current
- Maintained a keen focus on safety and compliance, ensuring all stores adhered to relevant regulations and maintained a secure environment for both employees and customers.
- Streamlined operational processes through the implementation of efficient scheduling, inventory management, and budgeting systems.
- Collaborated with cross-functional teams to drive continuous improvement initiatives and optimize overall business performance.
- Partnered with human resources to recruit top talent for key leadership roles within the district, contributing to overall organizational success.
Store Manager
Lids Hat World
11.2019 - Current
- Analyzed sales data for strategic planning and resource allocation.
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Resolved customer complaints for improved store reputation and loyalty.
- Established a welcoming atmosphere to encourage repeat business.
Assistant Store Manager
Lids Hat World
11.2017 - Current
- Analyzed sales data for informed decision-making on product placement.
- Executed merchandising strategies for increased product visibility and sales.
- Guided team members through challenges with clear communication and support.
- Strengthened customer loyalty with personalized interactions and follow-ups.
Assistant Store Manager
Footlocker Retail
03.2001 - 11.2017
- Opening and closing store
- Assisting customers
- Preparing schedules for employees
- Processing shipment
- Upkeep of store
- Visual merchandising changes
- Handling customer complaints
Education
High School Diploma -
Kettering High School
Detroit, MI06-2002
Skills
- Training and Development
- Operational Oversight
- Employee Training
- Technical Proficiency
- Customer service
Pin Of Excellence
Pin Of Excellence is giving to those with amazing store presentation and running great numbers within the year.
Timeline
District Manager in Training
Lids Hat World
11.2023 - Current
Store Manager
Lids Hat World
11.2019 - Current
Assistant Store Manager
Lids Hat World
11.2017 - Current
Assistant Store Manager
Footlocker Retail
03.2001 - 11.2017
High School Diploma -
Kettering High School
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