Results-driven professional with extensive experience in staff training and operations management. Proven ability in strategic planning and problem-solving, leading to enhanced sales performance and increased customer satisfaction across various locations.
Overview
6
6
years of professional experience
Work History
District Manager in Training
Showplace Rent To Own
Tiffin
11.2022 - Current
Trained staff on operational procedures and customer service standards to enhance performance.
Developed training materials for new employees on company systems and processes.
Monitored sales performance, ensuring alignment with company goals.
Assisted in managing inventory levels and optimizing product displays in stores.
Facilitated team meetings to strategize improvements in store operations.
Collaborated with regional managers to effectively implement company policies.
Supported recruitment efforts by interviewing candidates for available positions.
Provided guidance on best practices for merchandising displays.
Owner/operator
Green Team cleaners LLC
Bowling Green
02.2020 - Current
Implemented quality control measures to uphold service standards.
Communicated with clients to address inquiries and service requests efficiently.
Resolved customer complaints promptly to sustain positive relationships.
Managed daily operations, including staff, sales, inventory, and accounting.
Established long-term customer relationships through exceptional service and engagement.
Ensured compliance with local laws and regulations governing business operations.
Negotiated contracts for products and services with clients.
Set pricing structures based on market analytics and trends.
Manager
Tim Staffing Employment Agence
Toledo
03.2020 - 11.2022
Coordinated staffing needs for multiple client projects to ensure optimal resource allocation.
Managed communication between clients and candidates throughout hiring processes.
Screened resumes and scheduled interviews to support recruitment efforts.
Conducted preliminary interviews to evaluate candidate qualifications and cultural fit.
Maintained and updated candidate databases using applicant tracking systems.
Collaborated with team members to enhance recruitment strategies and processes.
Participated in job fairs to promote employment opportunities effectively.
Monitored staff performance and addressed issues to maintain team productivity.