Customer service specialist with 10+ years of experience in sports administration, education, and sales. Recognized for exceptional leadership and communication skills, driving numerous varsity basketball championships and substantial sales growth. Skilled in strategic planning, operational efficiency enhancement, and building strong community partnerships. Track record of generating $450K+ in sales. Expertise in bookkeeping, daily operations management, and implementing effective training programs that yield measurable client outcomes. Proficient in lead generation through cold calling and social media marketing.