Labraya Batey
Salesperson
La Vergne,TN
Summary
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
6
6
years of professional experience
Work History
Sales Representative
Hot Topic Warehouse
LaVergne , TN
10.2018 - 07.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Waitress
Waffle House
LaVergne , TN
09.2016 - 08.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Diploma -
Lavergne High School
La Vergne, TN05.2018
Skills
- Persuasive Techniques
- Product and Service Knowledge
- Client Development and Retention
- Prioritizing Workflows
- Understanding Customer Needs
- Courteous with Strong Service Mindset
- Strong Telephone Etiquette
- Call Documentation
- Issue and Complaint Resolution
- Client Resolution
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
Timeline
Sales Representative
Hot Topic Warehouse
10.2018 - 07.2022
Waitress
Waffle House
09.2016 - 08.2018
Diploma -
Lavergne High School
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