Labreanna Watkis
Tampa,FL
Summary
Proven Bank Clerk at Berry-Don Financial, adept in document verification and delivering exceptional customer service. Skillfully increased customer satisfaction through efficient transaction processing and meticulous cash handling. Fostered loyalty by building trustful relationships, showcasing a strong work ethic and time management skills. Achieved minimal discrepancies, enhancing the bank's security and reliability.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pandora
Tampa, FL
10.2024 - 04.2025
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
Bank Clerk
Berry-Don Financial
Kingston, JA
08.2022 - 09.2024
- Performed daily balancing of cash drawers and ATM machines.
- Processed deposits, withdrawals, loan payments, and other transactions accurately and efficiently.
- Managed incoming calls from customers regarding account issues while providing solutions quickly.
- Increased customer satisfaction by providing efficient and accurate transactions.
- Maintained confidentiality of customer information at all times.
- Verified customer identification documents and entered data into the banking system.
- Developed positive relationships with customers, fostering loyalty and trust in the bank’s services.
- Maintained accuracy of all financial records within the bank.
- Provided excellent customer service to clients by responding to inquiries in a timely manner.
Education
High School Diploma -
Dinthill Technical High School
Kingston, JA06-2023
Skills
- Communication
- Customer service
- Problem solving
- Strong work ethic
- Data analysis
- Time management
- Cash handling
- Adaptability
- Leadership
- Computer literacy
Accomplishments
- Improved customer satisfaction scores by 10% through enhanced service techniques.
- Successfully resolved critical technical issues, minimizing downtime and ensuring business continuity.
Affiliations
- Volunteering
- Reading
- Sports
Timeline
Sales Associate
Pandora
10.2024 - 04.2025
Bank Clerk
Berry-Don Financial
08.2022 - 09.2024
High School Diploma -
Dinthill Technical High School