Lacey Arnett

• Manage multiple homeowner accounts simultaneously.
• Meticulously review case files, log comprehensive detailed information.
• Outreach and follow up with homeowner as needed to retrieve documents via email, phone call, and SMS.
• Participate in weekly calls with outstanding team and reflect collective successes.
• Write detailed case notes to determine if case needs to be escalated to Supervisors for timely resolution.
• Utilized problem solving skills to troubleshoot application issues as needed.

• Increased sales by actively promoting and upselling products, services, and promotional offers.
• Maintained clean and organized sales floor, ensuring that products were properly displayed and stocked.
• Assist with inventory management tasks such as restocking shelves, monitoring inventory levels, and conducted periodic stock checks.
• Collaborate with team members to achieve sales targets and contribute to positive and supportive work environments.
• Stay informed about product features, benefits, and promotions to effectively communicate with customers and address any inquiries or concerns.

• Collaborated with colleagues to develop new classroom projects and monthly themes following school guidelines.
• Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
• Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
• Developed weekly lesson plans and activities to engage children and promote learning.

Soldier

• Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
• Achieved mission success by effectively leading diverse groups of soldiers during high-stress situations.

FireFighter/EMT

• Highly skilled in firefighting techniques, rescue operations, and emergency response procedures.
• Strong team player with effective communication and leadership skills, able to collaborate with colleagues and coordinate multi-agency responses.
• Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.

911 Dispatcher

• Proficient in utilizing emergency dispatch software and communication systems to ensure prompt and efficient response to emergencies.
• Strong interpersonal skills with abilities to provide clear instructions and reassurance to callers in distress.
• Dedicated to upholding highest standards of professionalism and confidentiality in handling sensitive information.
• Dedicated to serving communities and upholding highest standards of safety and professionalism."

• 100% exceptional Customer service.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Demonstrated ability to multitask effectively, prioritize tasks, and maintain clean and organized workspaces.
• Strong communication and interpersonal skills, with an aptitude for building rapport with customers and working closely and collaboratively with colleagues.
• Skilled in upselling techniques and menu knowledge to enhance guest experience and increase sales.