Lacey Hickel
Missoula,MT
Overview
6
6
years of professional experience
Work History
Kennel Technician
Animeals No-kill Adoption Ctr And Animal Food Bank
Missoula , MT
03.2024 - Current
- Educated customers on proper pet care techniques.
- Assisted with the adoption process by providing information about available pets.
- Organized supplies needed for daily operations of the kennel facility.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Conducted tours of the facility for prospective adopters.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Provided humane treatment of all animals at all times.
Bartender/Waitress
Border Bar and Grill
Turner, MT
06.2022 - 12.2023
- Presented menus and answered questions regarding items.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Emphasized fast, friendly customer service.
- Provided quality customer service and represented company.
Kennel Cleaner and Volunteer
PAWS of Chinook
Chinook , Montana
09.2021 - 08.2022
- Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
- Prepared food to meet needs of animals under care with appropriate meals.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
- Cleaned kennel and offices areas by mopping, sweeping and sterilizing equipment.
- Walked animals in assigned area to complete daily enrichment.
- Helped visitors to select and adopt appropriate animals based upon needs and requirements.
- Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
Cat and Kitten Foster
Help for Homeless Animal Shelter
Billings, MT
09.2018 - 11.2020
- Cared for pregnant and nursing cats
- Bottle fed kittens without a mother
- Medicated and treated illness/injury
- Kept a clean and healthy living environment for the animals
- Administered vaccines
- Socialized timid cats/kittens
- Promoted the animals in my care and worked to help find them their forever home
Skills
- Customer Service
- Work Prioritization
- Dependable and Responsible
- Teamwork and Collaboration
- Can Take on Leadership Roles
- Communication
- Vast Animal Care Knowledge
Timeline
Kennel Technician
Animeals No-kill Adoption Ctr And Animal Food Bank
03.2024 - Current
Bartender/Waitress
Border Bar and Grill
06.2022 - 12.2023
Kennel Cleaner and Volunteer
PAWS of Chinook
09.2021 - 08.2022
Cat and Kitten Foster
Help for Homeless Animal Shelter
09.2018 - 11.2020
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