Lacey Jay
Ocean Springs,MS
Summary
Knowledgeable professional with years of entrepreneurial and client-based business experience. Capable of meeting goals and client needs while remaining organized and self-motivated. Comfortable working independently or as a collaborative team member. Seeking a position where I can advance as I learn and take on more responsibility.
Overview
15
15
years of professional experience
Work History
Owner
LaceyCakes Bakery
Ocean Springs, MS
07.2018 - Current
- Managed daily operations, including communications with clients, project monitoring and inventory management.
- Oversaw financial management, including budgeting and expense tracking.
- Ensured compliance with health and safety regulations in food preparation areas.
Sales Representative
EJ Roberts State Farm
Gulfport, MS
06.2015 - 07.2019
- Built strong client relationships to enhance customer satisfaction and retention.
- Presented insurance products clearly to clients, addressing their specific concerns.
- Utilized CRM software to track leads and manage client communications effectively.
- Educated clients on risk management strategies related to insurance policies.
Financial Aid Coordinator
Global Financial Aid Services
Gulfport, MS
05.2010 - 05.2015
- Facilitated financial aid application processes for diverse student populations.
- Reviewed and evaluated financial aid applications for accuracy and completeness.
- Developed training materials for staff on financial aid policies and procedures.
Education
Bachelor of Science - Management/Marketing Concentration
William Carey University
Biloxi, MS05.2015
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
Gulfport, MS12.2011
Skills
- Customer relationship management
- Project monitoring
- Problem solving
- Time management
- Team leadership
- Staff training
- Financial management
- Client communication
Timeline
Owner
LaceyCakes Bakery
07.2018 - Current
Sales Representative
EJ Roberts State Farm
06.2015 - 07.2019
Financial Aid Coordinator
Global Financial Aid Services
05.2010 - 05.2015
Bachelor of Science - Management/Marketing Concentration
William Carey University
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
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