Lacey Lamoureux
Lake Orion,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking, Dependable, and passionate job seeker with strong organizational skills eager to secure a long-term position.
Overview
22
22
years of professional experience
Work History
Leasing Agent
Harvest Properties
08.2018 - 04.2019
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Private Duty Caregiver
Self Employed
08.2015 - 12.2018
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Developed rapport to create safe and trusting environment for care.
- Built strong relationships with clients to deliver emotional support and companionship.
Leasing Agent
Oak Square Apartments, LLC
03.2017 - 06.2018
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Management Trainee
McDonalds
05.2013 - 03.2014
- Explained services and products to customers in friendly and engaging way.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Excelled in every store position and regularly backed up front-line staff.
- Created internal control of day-to-day transactions and punctually opened and closed business.
Personal Nanny
Self Employed
09.2011 - 07.2013
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Played games, worked on puzzles and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Direct Care Worker/Med Coordinator
Enhance, Inc.
09.2010 - 04.2011
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Documented vitals, behaviors and medications in client medical records.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
Direct Care Worker/Med Coordinator
Alternative Services
08.2006 - 12.2009
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Documented vitals, behaviors and medications in client medical records.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored and assisted residents through individual service plans.
- Administered medication as directed by physician.
- Scheduled and accompanied clients to medical appointments.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
Direct Care Worker
Enhance, Inc.
09.2004 - 05.2005
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Documented vitals, behaviors and medications in client medical records.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
Crew/Manager
McDonalds
07.1997 - 04.2003
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
Education
High School Diploma -
New Directions
Pontiac, MI01.2000
Skills
- Business Strategies
- Business Processes and Procedures
- Safe Work Practices
- Serve Customers
- Financial Transactions
- Telephone Etiquette
- Account Management
Timeline
Leasing Agent
Harvest Properties
08.2018 - 04.2019
Leasing Agent
Oak Square Apartments, LLC
03.2017 - 06.2018
Private Duty Caregiver
Self Employed
08.2015 - 12.2018
Management Trainee
McDonalds
05.2013 - 03.2014
Personal Nanny
Self Employed
09.2011 - 07.2013
Direct Care Worker/Med Coordinator
Enhance, Inc.
09.2010 - 04.2011
Direct Care Worker/Med Coordinator
Alternative Services
08.2006 - 12.2009
Direct Care Worker
Enhance, Inc.
09.2004 - 05.2005
Crew/Manager
McDonalds
07.1997 - 04.2003
High School Diploma -
New Directions
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