Lacey Lang
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position of Appointment Scheduling. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Office Assistant
Attorneys At Law
06.2020 - 08.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Certified Nursing Assistant
Carthage Center For Rehabilitation And Nursing
07.2019 - 06.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
Samaritan Keep Home
10.2018 - 05.2019
- Supported needs of 8+ residents under long-term care.
- Delivered high-quality care to dementia patients in hospital facility.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
Associate of Arts - Business Administration And Management
Florida Institute of Technology-Melbourne
Melbourne, FL06.2013
Skills
- Office Management
- Prepare Correspondence
- Document Typing and Formatting
- Government Forms
- Prioritizing Work
- Serve Customer Needs
- Self Starter
- Front Office Management
- Data Recording
- Strong Interpersonal Skills
- Documentation
Timeline
Office Assistant
Attorneys At Law
06.2020 - 08.2023
Certified Nursing Assistant
Carthage Center For Rehabilitation And Nursing
07.2019 - 06.2020
Certified Nursing Assistant
Samaritan Keep Home
10.2018 - 05.2019
Associate of Arts - Business Administration And Management
Florida Institute of Technology-Melbourne
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