Lacey Lauderback
Chilis Resturant
McDonough,STATE_US
3
years of professional experience
Dedicated professional with a focus on team collaboration and adherence to health and safety protocols. Experienced in training staff and addressing customer concerns, contributing to a safe and enjoyable dining atmosphere.
Work History
Server Trainer
7 Months- Assisted in onboarding processes, ensuring adherence to operational standards.
- Monitored server performance and provided constructive feedback for improvement.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Implemented best practices for food safety and sanitation compliance among staff.
Shift Leader
2 Years 4 Months- Trained and mentored new team members on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly, maintaining a positive dining experience for guests.
- Implemented health and safety protocols, ensuring compliance with company standards and local regulations.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
Education
High School Diploma
- Awarded A Honor Roll
- 3.7 GPA
Bachelor of Science - Health Sciences
Skills
Safe food handling
Effective time management
Strong leadership
Multitasking
Teamwork
Conflict Resolution
Customer Service
Efficient Communication
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Server Trainer
Chilis Resturant
11.2025 - CurrentRead More
Shift Leader
Panera Bread
05.2023 - 09.2025Read More
Clayton State University
Bachelor of Science from Health Sciences
Read More
Ola High School
High School Diploma
Read More