Lacey Rawson
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Shift Manager
CVS Pharmacy
Elk Grove, CA
12.2022 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Organized special events such as holiday sales or promotional campaigns.
- Delegated tasks to multiple employees while maintaining efficient workplace.
HVAC Dispatcher/Office Manager
Bronco Heating and Air Conditioning
Carmichael, CA
05.2020 - 09.2022
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Assigned drivers to appropriate routes based on customer needs.
Bookkeeper
Safeway
Elk Grove, CA
03.2019 - 05.2020
- Balanced cash register tills, accounting for cash and other forms of payment
- Utilized computer bookkeeping software to count and verify funds
- Assisted customer service desk as needed
- Assisted customers with questions, refunds and necessary problems
Skills
- Cash Handling
- Decision-Making
- Energetic and Enthusiastic
- Data Entry
- Scheduling and calender management
- Accounts Payable and Receivable
Timeline
Shift Manager
CVS Pharmacy
12.2022 - Current
HVAC Dispatcher/Office Manager
Bronco Heating and Air Conditioning
05.2020 - 09.2022
Bookkeeper
Safeway
03.2019 - 05.2020