Lacey Self
Winnie,USA
Summary
Dedicated healthcare professional with extensive experience across diverse settings. Proven ability to build and lead cross-functional teams that consistently exceed performance goals. Strong focus on maintaining financial viability while advancing organizational objectives. Committed to leveraging knowledge and skills for continuous professional growth and impactful contributions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager
UHC/Optum/WellMed
Houston, Texas
11.2020 - Current
- Oversaw UHC/Optum/WellMed Care Management Team, enhancing all aspects of case management.
- Functioned as Quality Manager, ensuring compliance with industry standards and regulations.
- Collaborated with healthcare professionals to enhance service delivery and efficiency.
- Managed staff schedules to optimize resource allocation and coverage.
- Coordinated with cross-functional teams to streamline operational workflows and processes.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
Director of Case Management, UR, Appeals and Denials, Risk and Accreditation
Vista Hospital
Pasadena, Texas
11.2019 - 10.2020
- Directed case management operations to ensure delivery of quality patient care.
- Developed policies and procedures for effective case management practices.
- Coordinated multidisciplinary team meetings to improve patient outcomes.
- Analyzed patient case trends to guide strategic planning initiatives.
- Created and implemented case management programs based on quantitative data analysis.
Clinical Rehabilitation Specialist Nurse/Project Manager
HCA Bayshore Medical Center
Pasadena, TX
09.2018 - 10.2019
- Promoted internally to enhance organizational effectiveness and patient care strategies.
- Collaborated with healthcare teams to develop and implement patient care strategies.
- Educated patients and families on rehabilitation procedures and objectives.
- Conducted assessments to evaluate patient progress and modify care plans accordingly.
Case Manager and Special Projects Manager/Utilization Review Nurse
Bayshore Medical Center
Pasadena, TX
01.2017 - 09.2018
- Monitored patient progress, adjusting care plans to enhance outcomes.
- Facilitated communication among clients, families, caregivers, and agencies to address needs.
- Participated in interdisciplinary team meetings to evaluate treatment options.
Chief Hospitalist RN-Program Manager
Sound Physicians of Methodist Hospital San Jacinto
Baytown, TX
01.2016 - 01.2017
- Coordinated patient management strategies through collaboration with multidisciplinary teams.
- Managed complex cases, ensuring timely interventions and critical decision-making.
- Supervised and mentored junior physicians and medical staff to enhance clinical practices.
- Identified quality improvement issues in patient care and nursing standards, developing effective programs.
Med-Surgical/Ortho/Pedi Preceptor- RN
The Medical Center of Southeast
Port Arthur, Tx
01.2015 - 12.2015
- Facilitated student learning by coordinating with healthcare staff across diverse settings.
- Conducted training sessions to enhance understanding of patient care protocols.
- Implemented clinical education best practices within medical facility.
Director of Nursing/Director of Wound Care-Interim
St. James House
Baytown, TX
06.2014 - 12.2014
- Developed and implemented patient care policies and procedures to enhance quality improvement.
- Managed staffing schedules to ensure optimal coverage for patient care needs.
- Collaborated with physicians to create individualized care plans for residents.
- Provided clinical guidance and direction to nursing staff for timely quality care delivery.
Assistant Director of Nursing
Cedar Bayou Rehabilitation Health Care
Baytown, TX
01.2014 - 05.2014
- Supervised nursing staff, ensuring quality care and strict protocol adherence.\nCoordinated training programs to enhance skills of new and existing nursing personnel.\nImplemented policies improving patient safety and refining nursing practices.\nCollaborated with healthcare teams to address patient needs and service optimization.\nMonitored compliance with state regulations and accreditation standards in healthcare services.\nAssisted in managing budget for nursing department resources and expenditures.
Med-Surgical/Clinic/Emergency Dept Nurse
Winnie Community Hospital
Winnie, TX
01.2004 - 01.2014
- Triage patients to determine urgency and prioritize care effectively.
- Administer medications and treatments per physician instructions.
- Collaborate with multidisciplinary teams to deliver comprehensive patient care.
- Respond to emergency situations, providing critical interventions promptly.
Director of Pediatric, Clinic, Health Steps, Women's Health Nursing
Vidor Community Health Clinic
Vidor, TX
01.2011 - 07.2012
- Directed cross-functional teams to enhance collaboration and improve project outcomes.
- Implemented performance metrics to assess efficiency and inform decision-making processes.
- Led strategic planning initiatives to align organizational goals with operational capabilities.
Unit Manager /Wound Care
Magnolia Manor
Groves, TX
12.2004 - 01.2006
- Ensured smooth facility operations through effective management of daily activities and staff schedules.
- Oversaw adherence to health regulations and safety standards across the facility.
- Streamlined workflow processes by facilitating interdepartmental communication.
Education
Master Juris - Healthcare Law
FLORIDA STATE UNIVERSITY
Tallahassee, FL12.2027
RN MSN - Leadership, Informatics, Case Management, Quality, Risk Management and Clinical Pathways
WEST COAST UNIVERSITY
Dallas, TX01.2021
Bachelor of Science - Nursing
American Sentinel University
Colorado City, CO01.2017
Associate of Science - Nursing
LAMAR STATE COLLEGE-Port Arthur
Port Arthur, TX01.2013
Associate of Applied Science - LVN Nursing
Lamar State College-Orange
Orange, TX01.2003
Skills
- Case management expertise
- MCG and InterQual proficiency
- Standard operating procedure writing
- Operations manual development
- Medical necessity documentation
- Clinical experience in emergency care
- Clinical experience in intensive care
- Clinical experience in medical-surgical nursing
- Clinical experience in orthopedic care
- Clinical experience in neurological care
- Clinical experience in post-acute rehabilitation
- Rehabilitation liaison skills
- PASS documentation expertise
- MCR compliant diagnosis
- Physician coaching and mentoring
- Risk management strategies
- Variance analysis and drill downs
- Chart preparation skills
- Medical record preparation expertise
- Project management capabilities
- Joint Commission survey readiness
- DNV survey compliance proficiency
- HFAP survey preparedness
- Healthcare leadership skills
- Transformation strategy development
- Value-based care initiatives
- Change management strategies
Awards
- Symphony Award for Sound Physician, 2016, (Best Performing Hospital Group Nationally)
- Gracious Acknowledgments of Significant Contributions from Dr. Greg Johnson, Sound Physicians, 2016
- Shining Star Awards from Houston Methodist Baytown, 2016
- HCA Innovators Award for Observation Project Management Success, 2018
- Division Award and Recognition for Meeting all goals for Inpatient Rehab Initiative, 2019
- Houston Chronicle’s Nurse of the Year Recognition, 05/2020
- SSHA All Heart Award for significant contributions to all areas of the Hospital, 2020
- Houston Area Physicians Award: Nurse of the Year, 2020
- Nominated as Houston’s Women Who Mean Business, 2021
Professional References
- Dr. Helena Kurian, MD, Q1195, 973-943-2508, 7
- Dr. Subha Dommaraju, MD, P0375, 510-463-7717, 7
- Dr. Ashima Chauhan, MD, Q0024, 713-962-3716, 7
- Dr. Barry Boriskie, MD, Q5159, 678-938-4779, 7
- Dr. Vijay Nagarajan, MD, P8516, 304-376-3258, 7
- Dr. Remington Lee, DO, J2154, 832-858-8949, 7
- Dr. Yamuna Jaladanki, MD, Q0654, 803-629-2383, 7
- Dr. Christopher Durham, MD, Q2274, 832-985-0926, 7
- Ms. Linda Bennett, RN-CNO, 908597, 409-718-8071, 12
- Ms. Karen Askew, RN-DCM, 022147, 713-837-6942, 10
Certification
- Registered Nurse-Compact License 860663
Accomplishments
· Symphony Award for Sound Physician 2016 (Best Performing Hospital Group Nationally)
· Gracious Acknowledgments of Significant Contributions from Dr. Greg Johnson, Sound Physicians 2016
· Shining Star Awards from Houston Methodist Baytown 2016
· HCA Innovators Award for Observation Project Management Success 2018
· Division Award and Recognition for Meeting all goals for Inpatient Rehab Initiative 2019
· Houston Chronicle’s Nurse of the Year Recognition for May of 2020
· SSHA All Heart Award for significant contributions to all areas of the Hospital 2020
· Houston Area Physicians Award: Nurse of the Year 2020
· Nominated as Houston’s Women Who Mean Business for 2021
· Recognized for receiving above 85% in Employee Survey
Timeline
Manager
UHC/Optum/WellMed
11.2020 - Current
Director of Case Management, UR, Appeals and Denials, Risk and Accreditation
Vista Hospital
11.2019 - 10.2020
Clinical Rehabilitation Specialist Nurse/Project Manager
HCA Bayshore Medical Center
09.2018 - 10.2019
Case Manager and Special Projects Manager/Utilization Review Nurse
Bayshore Medical Center
01.2017 - 09.2018
Chief Hospitalist RN-Program Manager
Sound Physicians of Methodist Hospital San Jacinto
01.2016 - 01.2017
Med-Surgical/Ortho/Pedi Preceptor- RN
The Medical Center of Southeast
01.2015 - 12.2015
Director of Nursing/Director of Wound Care-Interim
St. James House
06.2014 - 12.2014
Assistant Director of Nursing
Cedar Bayou Rehabilitation Health Care
01.2014 - 05.2014
Director of Pediatric, Clinic, Health Steps, Women's Health Nursing
Vidor Community Health Clinic
01.2011 - 07.2012
Unit Manager /Wound Care
Magnolia Manor
12.2004 - 01.2006
Med-Surgical/Clinic/Emergency Dept Nurse
Winnie Community Hospital
01.2004 - 01.2014
Master Juris - Healthcare Law
FLORIDA STATE UNIVERSITY
RN MSN - Leadership, Informatics, Case Management, Quality, Risk Management and Clinical Pathways
WEST COAST UNIVERSITY
Bachelor of Science - Nursing
American Sentinel University
Associate of Science - Nursing
LAMAR STATE COLLEGE-Port Arthur
Associate of Applied Science - LVN Nursing
Lamar State College-Orange