Lacey Smith
Grand Rapids,MI
Summary
Known for high productivity and efficient task completion. Possess specialized skills in customer service, accuracy, and time management. Excels in communication, teamwork, and adaptability, ensuring exceptional performance. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive experiences and provide proper material. Hardworking professional with proven relationship-building and time management skills in fast-paced and slow environments. Successful at handling tasks with accuracy. Strives to meet needs, drive satisfaction, and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Leo's Coney Island
Grand Rapids, MI
05.2024 - Current
- Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
- Received payments, returned accurate change, and closed checks in the POS system.
- Provided excellent customer service to ensure satisfaction.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Server
Sentinel Pointe Retirement Community
Cascade, MI
12.2021 - 09.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies, and delivering food to rooms whenever needed..
- Explained in-depth menu items to the elderly, describing ingredients and cooking methods upon request.
- Assisted in preparing salads, soups, and desserts to speed up food service.
Deli Manager
Gordon Food Service
Grand Rapids, MI
10.2023 - 04.2024
- Oversaw inventory and ingredients to restock freezers, fridges, and pantries.
- Enforced company policies and procedures while maintaining a positive work environment.
- Ensured cleanliness and sanitation of the deli area, equipment, and supplies.
- Greeted customers and answered any questions they had about the store's products and services. I also helped customers scan items and check pricing on the cash register for accuracy.
- Replenished items to maintain stock availability.
Education
High School Diploma -
Forest Hills Central High School
Ada, MI05-2024
Some College (No Degree) - Biological System Engineering
University Of Wisconsin-Madison
Madison, WISkills
- Project management
- Empathy display
- Patience practice
- Active learning
- Social perceptiveness
- Safety and compliance
- Dependability and reliability
Affiliations
- I played travel Basketball and Softball since I was 8 and throughout my high school years, which helped contribute to my team-building and people skills.
- I attended Goodwillie Environmental School for my middle school years, where my education was focused on integrating environmental education into the curriculum and using the outdoors as a motivation for learning.
- Participated in environmental club where were maintained school wide projects such as creating recycling containers, picking up trash in our stadium and maintaining the Greenhouse.
Accomplishments
- National Honors Society
Timeline
Server
Leo's Coney Island
05.2024 - Current
Deli Manager
Gordon Food Service
10.2023 - 04.2024
Server
Sentinel Pointe Retirement Community
12.2021 - 09.2024
High School Diploma -
Forest Hills Central High School
Some College (No Degree) - Biological System Engineering
University Of Wisconsin-Madison
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