Lacey Spurlock
Jacksonville
Summary
Efficient Retail Specialist known for productivity and task completion. Specialize in inventory management, customer service, and sales strategy. Excel at communication, teamwork, and adaptability to ensure success in fast-paced retail environments. Committed to enhancing customer experiences while achieving sales goals.
Overview
11
11
years of professional experience
Work History
Records Manager
United States Navy, Boatswain's Mate
Norfolk
06.2014 - 06.2025
- Provided training to staff on proper use of the records management system.
- Organized filing systems for easy retrieval of documents when needed.
- Conducted regular audits of physical and digital records to ensure accuracy and compliance with legal regulations.
Customer Care Representative
Navy Exchange at NAS Jacksonville
Jacksonville
09.2024 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Warehouse Associate
Amazon
Chesapeake
11.2022 - 11.2023
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Maintained accurate records of all incoming and outgoing shipments.
- Communicated effectively with team members on matters related to work assignments.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
Education
Bachelor of Science - Science
Health And Sports Science
Charles Town, WV09-2025
Bachelor of Arts - General Studies
Columbia College
Columbia, MO09-2016
Skills
- Data analysis
- Records management
- Document organization
- Customer service
- Regulatory compliance
- Team collaboration
Affiliations
- Demonstrates my passion for aesthetics and retail into a career.
- Enhances social skills by actively volunteering in the local community.
- Participates in humanitarian assignments in my field of study.
Timeline
Customer Care Representative
Navy Exchange at NAS Jacksonville
09.2024 - 02.2025
Warehouse Associate
Amazon
11.2022 - 11.2023
Records Manager
United States Navy, Boatswain's Mate
06.2014 - 06.2025
Bachelor of Science - Science
Health And Sports Science
Bachelor of Arts - General Studies
Columbia College
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