Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacey Voyles

Quincy,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic and adaptability. I work effectively unsupervised and work quickly to master new skills.

Overview

5
5
years of professional experience

Work History

Title Clerk/ Collections Agent

Prime Auto Finance
Quincy, IL
09.2022 - 07.2024
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney
  • Processed payments and refunds quickly to maximize efficiency and meet performance targets
  • Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts
  • Identified past due accounts and contacted account holders to arrange payment.

Home Health Aide

Addus Home Health Care
Quincy, IL
05.2021 - 09.2022
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Direct Support Professional

Transitions Of Western Illinois
Quincy, IL
10.2020 - 05.2021
  • Assisted people who have developmental and intellectual disabilities
  • Accompanied or transported clients to appointments, errands and social activities
  • Tracked and reported clients' progress based on observations and conversations.

Cashier

Walmart Super Center
Quincy, IL
04.2019 - 09.2020
  • Operated cash register to receive payment by cash, check and credit card
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

Some College (No Degree) -

John Wood Community College
Quincy, IL

Skills

  • Organization and Time Management
  • Account Management
  • Accounts Payable
  • Accounts Receivable
  • Customer Assistance
  • Documentation
  • Problem Solving
  • Critical Thinking

Timeline

Title Clerk/ Collections Agent

Prime Auto Finance
09.2022 - 07.2024

Home Health Aide

Addus Home Health Care
05.2021 - 09.2022

Direct Support Professional

Transitions Of Western Illinois
10.2020 - 05.2021

Cashier

Walmart Super Center
04.2019 - 09.2020

Some College (No Degree) -

John Wood Community College
Lacey Voyles