Highly-motivated employee with desire to take on new challenges. Strong worth ethic and adaptability. I work effectively unsupervised and work quickly to master new skills.
Overview
5
5
years of professional experience
Work History
Title Clerk/ Collections Agent
Prime Auto Finance
Quincy, IL
09.2022 - 07.2024
Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems
Investigated and solved accuracy issues on titles, odometer readings and power of attorney
Processed payments and refunds quickly to maximize efficiency and meet performance targets
Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts
Identified past due accounts and contacted account holders to arrange payment.
Home Health Aide
Addus Home Health Care
Quincy, IL
05.2021 - 09.2022
Followed HIPAA regulations to maintain confidentiality of sensitive patient information
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
Cared for patients by assisting with personal hygiene tasks and completing basic household chores
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Direct Support Professional
Transitions Of Western Illinois
Quincy, IL
10.2020 - 05.2021
Assisted people who have developmental and intellectual disabilities
Accompanied or transported clients to appointments, errands and social activities
Tracked and reported clients' progress based on observations and conversations.
Cashier
Walmart Super Center
Quincy, IL
04.2019 - 09.2020
Operated cash register to receive payment by cash, check and credit card
Answered product questions with up-to-date knowledge of sales and store promotions
Accepted cash and credit card payments, issued receipts and provided change.