LACEY WILCOCKSON
Overview
9
9
years of professional experience
Work History
Orthodontic Treatment Coordinator
Bankhead Orthodontic Specialists
07.2018 - Current
- Establish relationships within five minutes of meeting new patients
- Negotiate, sell and close orthodontic treatment to new clients in a highly competitive area
- Quickly follow-up with patients seeking a second opinion
- Remarkable understanding of dental procedures and communicate with dental providers for treatment correspondence
- Responsible, professional administrator assisting the doctor with coordinating treatment plans and appointments
- Communicate clear correspondence letters with referring dental offices ensuring the customer experience was courteous and pleasurable
- Strong understanding of payment plans and dental insurance claims.
- Enhanced patient satisfaction by providing exceptional customer service and addressing concerns promptly.
Professional NFL Cheerleader
Kansas City Chiefs
04.2022 - 04.2023
- Served as an ambassador for the Kansas City Chiefs organization by establishing a positive and professional relationship with community and fans around the world
- Directly supported over 100 hours of community service per season
- Supported local and national charities, organizations, and military
- Interacted with media during promotional appearances and public relation events via TV, radio, & social media
- Performed and entertained 78,000+ fans at home games
- Traveled to Super Bowl LVII in Phoenix, AZ to market the Kansas City Chiefs fan base including appearances on Good Morning America, The NFL Experience, and ESPN.
Fitness Coach
Orangetheory Fitness
01.2018 - 09.2020
- Enthusiastic fitness instructor, responsible for energizing and motivating clients
- Specialized in business development through community appearances and selling memberships
- Responsibilities included, but not limited, to teaching regularly scheduled fitness classes, nurturing client relationships, and assisting clients to achieve their fitness and wellness goals.
Clinical Dental Assistant
St. Louis Pediatric Dentistry
07.2015 - 12.2017
- Perform outstanding, high-energy customer experience in clinical treatment and exams
- Experienced Eaglesoft user ensuring billing, follow-up and appointment details are accurate and timely to ensure an efficient enjoyable visit
- Document all appointment details into Eaglesoft
- Provide professional thorough dental cleaning.
Professional NFL Cheerleader
St. Louis Rams
04.2015 - 04.2016
- Served as an ambassador for the St
- Louis Rams organization by establishing a positive and professional relationship with community and fans around the world
- Directly supported over 500 hours of community service per season
- Supported local and national charities, organizations, and military
- Interacted with media during promotional appearances and public relation events via TV, radio, & social media
- Performed and entertained 66,000+ fans at home games.
Education
Associate of Arts Degree - Business Administration -
St. Charles Community College
05.2015
Skills
- Marketing strategies
- Dental insurance knowledge
- Multitasking capabilities
- Conflict resolution
- Team collaboration
- Excellent communication
Timeline
Professional NFL Cheerleader
Kansas City Chiefs
04.2022 - 04.2023
Orthodontic Treatment Coordinator
Bankhead Orthodontic Specialists
07.2018 - Current
Fitness Coach
Orangetheory Fitness
01.2018 - 09.2020
Clinical Dental Assistant
St. Louis Pediatric Dentistry
07.2015 - 12.2017
Professional NFL Cheerleader
St. Louis Rams
04.2015 - 04.2016
Associate of Arts Degree - Business Administration -
St. Charles Community College
Similar Profiles
William HallsWilliam Halls
3D Printing Technician at Bankhead Orthodontic Specialists3D Printing Technician at Bankhead Orthodontic Specialists
JESSICA BOWLINGJESSICA BOWLING
Accounts Receivable Manager at Orthodontic SpecialistsAccounts Receivable Manager at Orthodontic Specialists
Martina DjurasevicMartina Djurasevic
Hygiene/Dental Assistant at Pediatric Dentistry And Orthodontic SpecialistsHygiene/Dental Assistant at Pediatric Dentistry And Orthodontic Specialists
Sarah GonzalezSarah Gonzalez
Orthodontic Treatment Coordinator at Bellevue Orthodontics & Smile DesignOrthodontic Treatment Coordinator at Bellevue Orthodontics & Smile Design
Marco AndersonMarco Anderson
Orthodontic Treatment Coordinator/ Assistant at Smiles By Renger - Dr. Everett RengerOrthodontic Treatment Coordinator/ Assistant at Smiles By Renger - Dr. Everett Renger