Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lachelle Ratleff

New Orleans,LA

Summary

Highly experienced salesperson known who provides outstanding customer service, excels in developing strong, long-lasting client relationships, and succeeds at increasing sales volume

Overview

15
15
years of professional experience

Work History

Lead Teacher

Crescent City Schools
07.2020 - 08.2024
  • Helped students explore concepts with engaging, learning-focused activities.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Lead Teacher

New Orleans College Prep
07.2014 - 05.2020

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  • Helped students explore concepts with engaging, learning-focused activities.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Style Advisor

BCBG Max Azria
03.2009 - 07.2015
  • Participated in team meetings and staff training sessions.
  • Built strong relationships with clients through attentive service and knowledgeable fashion guidance.
  • Improved customer loyalty by offering tailored style suggestions based on individual preferences and needs.
  • Fostered a positive store atmosphere through friendly interactions with both customers and colleagues alike.
  • Conducted in-depth client consultations to identify personal style goals and develop customized wardrobe plans.
  • Efficiently processed transactions while adhering to company policies regarding returns, exchanges, and discounts.
  • Educated clients on the latest fashion trends, empowering them to make informed purchasing decisions.
  • Developed strong product knowledge of various brands and designers to effectively assist clients in their selections.
  • Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
  • Regularly communicated with returning clients about new arrivals and promotions, fostering long-lasting relationships.
  • Enhanced client satisfaction by providing personalized styling advice and recommendations.
  • Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.

Education

Bachelor of Science - Psychology

University of New Orleans
New Orleans, LA
12.2011

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Goal-Oriented
  • Relationship Building
  • Money Handling
  • Flexible Schedule
  • Client Service
  • Product Sales

Timeline

Lead Teacher

Crescent City Schools
07.2020 - 08.2024

Lead Teacher

New Orleans College Prep
07.2014 - 05.2020

Style Advisor

BCBG Max Azria
03.2009 - 07.2015

Bachelor of Science - Psychology

University of New Orleans
Lachelle Ratleff