La'Chelle Ward
Kent,WA
Summary
Proven administrator with a track record of maintaining strict confidentiality and enhancing office efficiency at Allied Universal Security. Excelled in customer service and office administration, demonstrating attention to detail and a knack for recordkeeping. Improved stowing processes at Amazon by implementing organizational techniques, showcasing an ability to exceed performance expectations while fostering positive work environments.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Jimmy John's Gourmet Sandwiches
04.2017 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Stower
Amazon
02.2015 - 04.2017
- Inspected items for any damages and reported discrepancies to supervisor.
- Sorted over [Number] products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
Administrator
Allied Universal Security
08.2019 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Cashier Clerk
Bartell Drugs Corporation
06.2010 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Courtesy Clerk
Red Apple Store
09.2008 - 06.2010
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Education
Garfield High School
Seattle, WAU of W Middle College
Seattle, WA06.2009
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
Timeline
Administrator
Allied Universal Security
08.2019 - Current
Assistant Manager
Jimmy John's Gourmet Sandwiches
04.2017 - 08.2019
Stower
Amazon
02.2015 - 04.2017
Cashier Clerk
Bartell Drugs Corporation
06.2010 - 02.2015
Courtesy Clerk
Red Apple Store
09.2008 - 06.2010
Garfield High School
U of W Middle College