Laci Hall
Clarksburg
Summary
Professional with solid background in community engagement and management. Skilled in fostering collaboration, driving member participation, and managing successful initiatives. Strong focus on delivering results through effective communication, strategic planning, and adaptability to evolving needs. Reliable team player adept at problem-solving and building strong relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Remote Admin & Community Specialist
Self-Employed
09.2023 - Current
- Designed community structures across Discord, Slack, & Teams (800-10,000+ users).
- Developed community engagement strategies to enhance local participation and collaboration.
- Facilitated workshops and events to promote awareness of community resources and services.
Administrative Assistant
Associated Specialists of Neurology
02.2025 - 04.2025
- Maintained accurate patient records using electronic health record systems, supporting compliance and data integrity.
- Processed incoming communications, ensuring timely responses and improved patient satisfaction.
- Managed scheduling and coordination of patient appointments, enhancing office efficiency.
Salesforce Administrator
Remote Contract
10.2024 - 01.2025
- Administered user access and permissions within Salesforce, ensuring data security and compliance.
- Provided training sessions for end-users, improving overall system adoption and efficiency.
- Conducted regular system audits to maintain data integrity and optimize performance.
- Collaborated with cross-functional teams to gather requirements and implement system enhancements.
Education
Bachelor of Business Administration -
Strayer University
Washington, DC01-2024
Skills
- Partnership development
- Multicultural sensitivity
- Community engagement
- Nonprofit experience
- Project leadership
- Community relations management
- Problem-solving
- Attention to detail
- Multitasking
- Organizational skills
Tools & Technologies
Discord | Slack | Microsoft Teams | Salesforce Health Cloud | Git/GitHub | Google Workspace | AWS Cloud | Monday.com | Trello | Asana | Zapier | Excel
Certification
- Introduction to Project Management | Coursera
- Computers, Operating Systems & Security | IBM SkillsBuild
Timeline
Administrative Assistant
Associated Specialists of Neurology
02.2025 - 04.2025
Salesforce Administrator
Remote Contract
10.2024 - 01.2025
Remote Admin & Community Specialist
Self-Employed
09.2023 - Current
Bachelor of Business Administration -
Strayer University