Laci O'Riley
Lakeland ,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Staff Member
Publix Grocery Store
Lakeland , FL
05.2021 - Current
- Maintained customer satisfaction and focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Maintained the store safe, counting and building tills.
- Preformed western union, money order and refunding transactions
- supervised front end tasks
Education
High School Diploma -
Lakeland Christian School
Lakeland, FL05.2021
Skills
- Front-End Supervision
- Safe Balancing
- Special Orders
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Order and Refund Processing
Timeline
Customer Service Staff Member
Publix Grocery Store
05.2021 - Current
High School Diploma -
Lakeland Christian School
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