Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
CNA/ Med aide
Oxford Grand Assisted Living
08.2020 - 05.2024
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA, Med Aide
Norterre Assisted Living
08.2018 - 03.2020
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Waitress
Busy Bee Cafe
03.2006 - 01.2019
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Prepare checks that itemize and total meal costs and sales taxes.
CNA
Oak Pointe of Kearney (Provision Living)
10.2016 - 04.2018
CNA
Med Aide
Contract driver for the postal service
Rooney Trucking
02.2015 - 10.2016
Deliver mail to post offices
CNA
Missouri Veterans Home
01.2014 - 12.2014
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Feed patients or assist patients to eat or drink.
Lift or assist others to lift patients to move them on or off bed.
Assist in patients every day needs.
Bartender
Peanut Barrel
06.2012 - 06.2013
Collect money for drinks served.
Balance cash receipts.
Check identification of customers to verify age requirements for purchase of alcohol.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Mix ingredients, such as liquor, soda, water, to prepare cocktails and other drinks.
CNA
Golden Age Nursing Home
07.2010 - 01.2012
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Feed patients or assist patients to eat or drink.
Lift or assist others to lift patients to move them on or off beds
Education
CNA Certificate - undefined
L1MA
Insulin Administration Training - undefined
Certified Phlebotomist - undefined
K.C. school of Phlebotomy
High School Diploma - undefined
Braymer C-4
Braymer, Mo
05.2010
Skills
Customer service
Organized
Reliable
Strong Work Ethic
Computer Knowledge
Certification
CNA Certificate
L1MA
Insulin Administration Training
Certified Phlebotomist
Recommendation
Melissa M. Archer, Instructor, K.C. school of Phlebotomy, melissa@kcphleb.com, 816-974-8823, This letter is written in very high recommendation of Laci Potts. I have had the pleasure of working with Laci, during her time in my Phlebotomy class, as her Instructor at the K.C. school of Phlebotomy for the 6 weeks program, which included a 40 hr of externship clinical during this course extremely fast pace course Laci has been an excellent student, always early for class, able to multitask, extremely detail oriented, excellent communication skills and ability to work closely with peers, always shows professionalism during any task she is completing as well as works great under pressure. Laci is eager to learn new technique and shows flexible in learning new skills, has the ability to take feedback in a positive way, willing to be a team player in aiding her peers to assist them in completing their task. I would recommend Laci Potts, without any reservation to any facility she seeks employment.