Laci Sales
Grand Junction,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Training Manager
Arby's Restaurant
Grand Junction, CO
05.2001 - Current
- Conducted training needs assessments, identified gaps in knowledge and skills, and developed appropriate learning solutions.
- Collaborated with subject matter experts from various departments within the organization to develop relevant learning material that meets business requirements.
- Monitored progress of employees who have undergone training sessions and provided guidance when necessary.
- Provided coaching and mentoring on an individual basis to ensure successful transfer of knowledge from the classroom to the workplace.
- Assisted in developing corporate policies related to education and training programs.
- Utilized technology tools such as Learning Management Systems for tracking course completions or preparing reports.
- Created evaluation tools to measure effectiveness of training initiatives.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Designed training schedules for new and existing employees.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
Education
High School Diploma -
Fort Morgan High School
Fort Morgan, CO05-2001
Skills
- Performance Assessment
- Learning Management Systems
- Training delivery
- New Employee Training
- Strategic thinker
- Leadership training
- Training Methods
- Coaching and Mentoring
- Exceptional communicator
- Team direction
Accomplishments
Several awards throughout the years, go-getter award, manager of the quarter award, Prime choice award.
Laci is promotable to district manager or a partner in training
Certification
CTM certification June 2016 until current
Affiliations
Photographer, gardner
References
References available upon request.
Timeline
Certified Training Manager
Arby's Restaurant
05.2001 - Current
High School Diploma -
Fort Morgan High School