Lacie Armentor
Winnie
Summary
Dynamic banking professional with extensive experience at East Chambers County Bank, excelling in account management and customer service. Proven ability to enhance customer satisfaction through effective communication and compliance monitoring. Skilled in transaction processing and credit analysis, consistently ensuring accuracy and professionalism in all interactions.
Overview
10
10
years of professional experience
Work History
New Accounts Representative
East ChambersCounty Bank
Winnie
03.2015 - 07.2025
- Greeted and welcomed customers to the bank.
- Assisted customers with opening new accounts, safe deposit boxes, ordering checks, wires and setting up online banking services.
- Answered incoming calls from customers related to their accounts.
- Monitored customer accounts to detect suspicious activities or fraudulent transactions.
- Provided excellent customer service at all times while interacting with clients.
- Conducted credit checks for potential borrowers as needed.
- Answered customers' questions and explained available services and products.
- Entered new account information into computers and filed related forms and other documents.
Teller
East Chambers County Bank
Winnie
03.2015 - 07.2025
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Ordered checks, debit cards, placed stop payment orders, and conducted additional special services for customers.
- Balanced cash drawers on a daily basis.
Education
High School Diploma -
East Chambers
Winnie, TX05-2007
Skills
- Account management
- Credit analysis
- Customer relationship management
- Transaction processing
- Compliance monitoring
- Customer care experience
- File maintenance
- Cash handling experience
- Banking regulations
- Banking operations
- Financial transactions
- Banking procedures
- Professionalism
- Self motivation
- Multitasking
- Customer service
- Open new accounts
- Communication skills
Timeline
New Accounts Representative
East ChambersCounty Bank
03.2015 - 07.2025
Teller
East Chambers County Bank
03.2015 - 07.2025
High School Diploma -
East Chambers
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