Lacie Barbee
Fruita,CO
Summary
Successful at keeping callers calm and gathering required information to support police and other first responders. Reads maps, understands tracking information and provides timely updates to field personnel. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Grand County Sheriff's Office
04.2014 - 10.2023
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Read system maps and caller information, and documented details in system.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Provided on-the-job training and coaching to develop new dispatchers.
Emergency Room Registration Clerk
Delta Health
11.2008 - 03.2014
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Prepared and processed patient referrals and transfer requests.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
Education
EMT-B - Emergency Medical
Delta Montrose Technical College
Delta, CO11.2013
High School Diploma -
Fruita Monument High School
Fruita, CO05.1999
Skills
- Call Management
- Map Reading Skills
- Active Listening
- Computer Skills
- Basic Life Support Understanding
- Crisis Management
- Works Well Under Pressure
- Critical Thinking
- Multitasking and Prioritization
- Teamwork and Collaboration
Certification
- CTO - Communications Training Officer
- EMD - Emergency Medical Dispatch
- Certified CCIC/NCIC
- CPR/FIRST AID
- NREMT-B
Timeline
911 Emergency Dispatcher
Grand County Sheriff's Office
04.2014 - 10.2023
Emergency Room Registration Clerk
Delta Health
11.2008 - 03.2014
EMT-B - Emergency Medical
Delta Montrose Technical College
High School Diploma -
Fruita Monument High School
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