Lacie Hinkle
Cincinnati,OH
Summary
Excelled in customer service and multitasking across diverse roles, from manufacturing to front-of-house management. Known for an engaging personality and adaptability, consistently achieving beyond targets with a focus on impactful customer relationships and operational excellence.
Overview
15
15
years of professional experience
Work History
Manufacturer
Valco Melton
10.2023 - Current
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Worked with raw materials to develop complete and commercially viable products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
Bartender
Back Door Saloon
11.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Front of House Manager, Headwait
Outback Steakhouse
03.2009 - 01.2023
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Maintained and processed daily invoices, deposits, and money logs.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Education
High School Diploma -
Fairfield High School
Fairfield, OH05.2010
Post Secondary Education
Miami University
Oxford, OHVeterinary Technology
University of Cincinnati Blue Ash College
Cincinnati, OHSkills
- Customer Service
- Strong multitasking
- Highly reliable
- Engaging personality
- Adaptable
Timeline
Manufacturer
Valco Melton
10.2023 - Current
Bartender
Back Door Saloon
11.2022 - 11.2023
Front of House Manager, Headwait
Outback Steakhouse
03.2009 - 01.2023
High School Diploma -
Fairfield High School
Post Secondary Education
Miami University
Veterinary Technology
University of Cincinnati Blue Ash College
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