Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
OfficeManager
Lacie Shelton
Open To Work

Lacie Shelton

Office Manager
Normal,IL

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Lead Buisness Assistant Human Resources CoordinatorAccount ManagerExecutive Assistant

Work Type

Full TimeVolunteer

Location Preference

On-SiteRemoteHybrid
Location: Normal, IL, USBloomington, IL
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Summary

Dynamic Office Manager with a proven track record at Foehr Group, excelling in customer service and office administration. Spearheaded a transition to a paperless environment, achieving significant cost savings. Skilled in budgeting and vendor engagement, I enhance operational efficiency while fostering a collaborative workplace culture.

Hardworking and passionate job seeker with strong organizational skills eager to secure an Office Manager position, or a career in Human Resources. Ready to help team achieve company goals.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Office Manager

Foehr Group
12.2021 - Current
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Developed and implemented efficient filing systems to improve document organization and retrieval
  • Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by 32%
  • Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
  • Maintained confidential employee records, ensuring compliance with privacy regulations
  • Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
  • Prepared reports on office expenses, budget variances, and operational performance for senior management review
  • Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
  • Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
  • Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
  • Streamlined the invoice processing system by implementing an automated software solution resulting in a 65% reduction in processing time
  • Improved customer satisfaction ratings by implementing a feedback system that resulted in an increase of 100% positive reviews
  • Spearheaded the transition to a paperless office environment, resulting in significant cost savings and improved sustainability
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures
  • Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records

Lead Buisness Assistant

Landmark Dental Group
03.2017 - 04.2021
  • Managed patient registration process, ensuring accurate and up-to-date information in electronic health records
  • Verified insurance coverage and obtained necessary authorizations for medical procedures
  • Assisted physicians with administrative tasks such as preparing medical reports and correspondence
  • Coordinated referrals to specialists, ensuring timely follow-up and continuity of care
  • Managed incoming and outgoing phone calls, addressing inquiries from patients, healthcare providers, and insurance companies
  • Performed data entry tasks to update patient demographics, medical history, and billing information
  • Assisted in the coordination of diagnostic tests or procedures ordered by physicians
  • Responded to emergencies or urgent situations by following established protocols
  • Trained new clerical staff members on office procedures and software systems
  • Served as a liaison between patients/families and healthcare providers regarding appointment scheduling or other concerns
  • Developed strong relationships with vendors/suppliers to negotiate favorable pricing terms for medical supplies/equipment

Office Manager

Liston Family Dental
03.2011 - 03.2017
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Developed and implemented efficient filing systems to improve document organization and retrieval
  • Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
  • Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by 15%
  • Maintained confidential employee records, ensuring compliance with privacy regulations
  • Prepared reports on office expenses, budget variances, and operational performance for senior management review
  • Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures
  • Improved customer satisfaction ratings by implementing a feedback system that resulted in an increase of 85% positive reviews
  • Conducted regular audits of office procedures ensuring compliance with industry regulations
  • Served as point of contact for building maintenance issues coordinating repairs promptly

Education

BA Buisness - Buisness Management With A Minor in Human Resources

Illinois State University
Normal, IL
04.2003 - 01.2007

Skills

  • Customer service
  • Office management
  • Office administration
  • Data entry
  • Billing
  • Scheduling and calendar management
  • Payroll processing
  • Bookkeeping
  • Staff hiring
  • Financial accounting
  • Expense reporting
  • Financial tracking
  • Project management
  • Strategic planning
  • Budgeting expertise
  • Vendor engagement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Networking

Baking

Travel

Pilates

Timeline

Office Manager

Foehr Group
12.2021 - Current

Lead Buisness Assistant

Landmark Dental Group
03.2017 - 04.2021

Office Manager

Liston Family Dental
03.2011 - 03.2017

BA Buisness - Buisness Management With A Minor in Human Resources

Illinois State University
04.2003 - 01.2007

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