LaCondra Broussard-Taylor
Stockton,CA
Summary
Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. Adept at accurately logging fuel costs and diligently reporting incidents. Current CA license with clean driving record. Experienced Driver offering exceptional skills in route planning gained during 22 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
Alameda Contra Costa Transit District
01.2005 - Current
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
Shuttle Bus Operator
Emery Go Round/SFO Shuttle Bus Co.
04.2002 - 04.2004
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
Inside Sales Representative
Simpson Strong Tie
04.2002 - 04.2004
- Increased sales revenue by building strong relationships with clients and understanding their needs.
- Developed new business opportunities within existing accounts, resulting in expanded market share.
- Conducted regular follow-ups with clients to ensure satisfaction and identify potential upsell opportunities, maintaining a high retention rate.
- Managed friendly and professional customer interactions.
Assistant Manager
Safeway
05.2001 - 04.2002
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Truck Driver
Orco Construction Supply Co.
07.1999 - 02.2000
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Store Manager
Smart & Final
06.1993 - 07.1999
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
GED -
Emery High School
Emeryville, CA06.1983
Skills
- Inclement weather driving
- Route Navigation
- Schedule Adherence
- Passenger Assistance
- Safe Driving
- Accident reporting
- Bus Cleaning
- Vehicle Inspection
- Emergency Procedures
- Defensive Driving
- Accident Avoidance
- Incident Reporting
- Passenger Service and Safety
Certification
Class A with TPN endoresements
Reading the Bible, Learning, Poetry,
I love reading the Bible. My favorite Bible is the King James Version. Favorite scriptures are John 3:16, Philippians 4:13, Jeremiah 29:11, Psalms 23, John 10:10, Proverbs 3:5, Luke 3 3-6, Isaiah 9:6, Psalms 91. I love to learn about new and exciting things. My favorite Poet's are Langston Hughes, Maya Angelo, W.E. Du Bois, Richard Wright, Toni Morrison, Paul Laurence Dunbar, Tupac Shakur.
Timeline
Transit Bus Operator
Alameda Contra Costa Transit District
01.2005 - Current
Shuttle Bus Operator
Emery Go Round/SFO Shuttle Bus Co.
04.2002 - 04.2004
Inside Sales Representative
Simpson Strong Tie
04.2002 - 04.2004
Assistant Manager
Safeway
05.2001 - 04.2002
Truck Driver
Orco Construction Supply Co.
07.1999 - 02.2000
Store Manager
Smart & Final
06.1993 - 07.1999
GED -
Emery High School
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