Lacy Brookman
Administrative Assistant
Macedonia,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
2033
2033
years of post-secondary education
Work History
Administrative Assistant
Corteva Agriscience
Dahlgren, IL
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to privacy policies.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Promoted team building with the use of an Employee Engagement Board.
- Proficiently processed grower and plant discard checks.
- Processed employee time cards for approval.
Information Security Officer, Human Resource Clerk
Murphy-Wall State Bank And Trust Company
07.2020 - 05.2022
- My role included planning, directing, and coordinating the banks information security policies and procedures and guidelines to ensure that all information systems were functional, secure and safeguarded throughout the bank and are in compliance with privacy, customer trust and information security laws and regulations applicable to financial institutions.
- As Human Resource Clerk, my duties included balancing payroll-related general ledger accounts, verifying time-keeping records, maintaining training records and ensuring that all staff were compliant with required training, new employee on-boarding, assisting with payroll, and assisting with the development of HR related policies and procedures.
Management Trainee
Enterprise Rent-A-Car
04.2019 - 04.2020
- I further developed my customer service, sales and marketing, and finance skills
- I was entrusted to serve as both the face of Enterprise to customers and partners
- In this structured program, I mastered the knowledge and skills needed to run my own branch, cultivate new business and develop my own team.
Medical Receptionist
Southern Illinois Healthcare
07.2016 - 04.2019
- Accurately maintain patient medical records
- File and scan documents into medical records
- Schedule patients for appointments
- Place referrals and work with other offices to coordinate patient care
- Process incoming calls
- Process patient payments and balance cash drawer.
Sitter
Southern Illinois Healthcare
03.2013 - 07.2016
- Provided close observation of patients
- Assisted patients with daily living activities
- Assisted nursing staff with vitals
- Updated documentation in patient charts.
Education
Masters of Business Administration - Human Resources
McKendree University
Lebanon, ILBachelor of Science - undefined
Southern Illinois University
Carbondale, IllinoisAssociate - Applied Science, Radiologic Sciences
Southern Illinois University
Carbondale, IllinoisDiploma - General Studies
John A. Logan College
Carterville, Elkville, IllinoisHigh School Diploma -
Elverado High School
05.2001 -
Skills
Strong work ethic
Filing
Microsoft Excel
Clerical support
Office management
Customer and client relations
Verbal communication
Documentation and reporting
Team collaboration
Attendance record management
Strong oral, written and interpersonal communication
Advanced experience with equipment such as computers, printers and fax machines
Advanced skills in common applications such as Microsoft Word and PowerPoint
Time Management
Team Player
Timeline
Administrative Assistant
Corteva Agriscience
06.2022 - Current
Information Security Officer, Human Resource Clerk
Murphy-Wall State Bank And Trust Company
07.2020 - 05.2022
Management Trainee
Enterprise Rent-A-Car
04.2019 - 04.2020
Medical Receptionist
Southern Illinois Healthcare
07.2016 - 04.2019
Sitter
Southern Illinois Healthcare
03.2013 - 07.2016
High School Diploma -
Elverado High School
05.2001 -
Bachelor of Science - undefined
Southern Illinois University
Diploma - General Studies
John A. Logan College
Masters of Business Administration - Human Resources
McKendree University
Associate - Applied Science, Radiologic Sciences
Southern Illinois University