Dedicated mental health professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Skilled Business Development leader offering over 5 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Hi, I’m
Lacy Fields
Peachtree City,United States
Summary
Overview
8
years of professional experience
6
years of post-secondary education
4
Certifications
Work History
Pyramid HealthcareAlpharetta, GA
Clinical and Community Liaison (Admissions Hybrid)
08.2023 - Current
Job overview
- Distributed monthly community newsletters to convey important news and events to local families and leaders.
- Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Contributed to mock-ups, email campaigns, and social media content.
- Tracked key metrics and developed spreadsheets and data models.
- Coordinate efficient admissions process for all referred patients
- Receive referrals from referral partners, gather pertinent information needed to schedule intake appointment.
- Verified insurance information, outpatient criteria and input date into CRM and EHR
AACS CousnselingMarietta, GA
Associate Clinical Director
01.2023 - Current
Job overview
- Developed, implemented, revised, and evaluated policies and procedures increasing engagement and patient satisfaction by 20%.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Behavioral Health LinkAtlanta, GA
Mobile Crisis First Responder
10.2022 - Current
Job overview
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Conducted comprehensive assessments of clients to develop individualized safety plans.
Mattress FirmAtlanta, GA
Sales Manager
04.2018 - 02.2020
Job overview
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Increased sales by 18% and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Primary Diagnostic Systems- Bennett GroupAtlanta, GA
Business Development and Operations Manager
06.2016 - 04.2018
Job overview
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit by 30%.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
Education
Mercer UniversityMacon, GA
MBA from Healthcare Management
04.2023 - Current
University Overview
Grand Canyon UniversityPhoenix, AZ
Master of Science from Clinical Mental Health
03.2020 - 02.2023
University Overview
Southern New Hampshire UniversityHooksett, NH
Bachelor of Arts from Human Services
03.2016 - 12.2018
University Overview
Skills
Sales training and leadership
Relationship building and rapport
Adept at treatment and discharge planning
Expertise in crisis intervention techniques
First responder experience
Crisis communication
Crisis intervention and deescalation
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Clinical and Community Liaison (Admissions Hybrid)
Pyramid Healthcare
08.2023 - Current
Mercer University
MBA from Healthcare Management
04.2023 - Current
APC - Associate Professional Counselor
03-2023
Associate Clinical Director
AACS Cousnseling
01.2023 - Current
Licensed Real Estate Agent
12-2022
Mobile Crisis First Responder
Behavioral Health Link
10.2022 - Current
CNP - Certified Notary Public
01-2022
Grand Canyon University
Master of Science from Clinical Mental Health
03.2020 - 02.2023
Certified Executive Coach, CAPP Institute - 2019
04-2019
Sales Manager
Mattress Firm
04.2018 - 02.2020
Business Development and Operations Manager
Primary Diagnostic Systems- Bennett Group
06.2016 - 04.2018
Southern New Hampshire University
Bachelor of Arts from Human Services
03.2016 - 12.2018