Lacy Hawkins
Glendale,AZ
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Agent Assistant
Whispering Pines Apartments
Phoenix, AZ
01.2019 - 01.2020
- Prepared and submitted monthly tenant visit logs.
- Assisted in drafting new lease agreements based on predetermined criteria set by the Leasing Agent.
- Ensured that all leases were signed properly according to company policies and procedures.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
- Maintained accurate records of all rental agreements and lease renewals.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Home Care Provider
A-Z Home Care Options
Glendale, AZ
01.2020 - 12.2020
- Managed patient transportation and appointment scheduling.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Assisted clients with bathing, dressing and incontinence care.
Server
Sante Of Surprise
Surprise, AZ
08.2019 - 09.2020
- Cleaned tables and chairs to prepare dining area for next customers.
- Stocked service areas with supplies during slow periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided excellent customer service to ensure satisfaction.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Genghis Grill
Glendale, AZ
12.2019 - 08.2020
- Cleaned tables and chairs to prepare dining area for next customers.
- Stocked service areas with supplies during slow periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Served food and beverages to patrons and confirmed complete orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
Receptionist
Abrazo Arrowhead Hospital
Glendale, AZ
01.2021 - 07.2024
- Created badges for temporary personnel who entered the building on a daily basis.
- Greeted customers, answered general questions and directed to appropriate locations.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
Daycare Teacher
KinderCare Learning Centers
Glendale, AZ
03.2021 - 11.2022
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Developed and enforced positive strategies to encourage good behavior.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Developed lesson plans and activities to engage children in learning.
- Supervised children during meal times, playtime, and other activities.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Education
GED -
Ged Testing
Glendale, AZ05-2019
Skills
- File Management
- Office Management
- Administrative Support
- Scheduling
- Basic Accounting
- Customer Service
- Cash Handling
- Guest Services
- Safe Food Handling
- Order Management
Certification
- Food Handlers
- CPR certified
Timeline
Daycare Teacher
KinderCare Learning Centers
03.2021 - 11.2022
Receptionist
Abrazo Arrowhead Hospital
01.2021 - 07.2024
Home Care Provider
A-Z Home Care Options
01.2020 - 12.2020
Server
Genghis Grill
12.2019 - 08.2020
Server
Sante Of Surprise
08.2019 - 09.2020
Leasing Agent Assistant
Whispering Pines Apartments
01.2019 - 01.2020
GED -
Ged Testing
- Food Handlers
- CPR certified
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