Lacy Pullen
West Valley City,UT
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
11
11
years of professional experience
Work History
Medical Assistant
St. Marks Hospital
04.2019 - 02.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- I have performed medical records management, including filing, organizing, and scanning documents.
- I did the prior Authorization for medications
- I worked in pulmonary and sleep medicine, and I have 4 years of experience in spirometry testing, walk tests, and oxygen tanks. I have 4 years of Sleep medicine and sleep study and CPAP, BiPAP, APAP , mouth Guards.
Phlebotomist
LabCorp
09.2015 - 03.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
CNA
St Joseph Villa Nursing Home
02.2012 - 09.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Education
Associate of Science - Nursing
Joyce
Draper, UT04.2024
Associate of Science - Medical Assisting
Salt Lake Community College
Salt Lake City, UT12.2017
Associate of Applied Science - General Studies
Salt Lake Community College
Salt Lake City, UT05.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Medication Administration
- Medication and IV administration
- Direct Patient Care
Timeline
Medical Assistant
St. Marks Hospital
04.2019 - 02.2023
Phlebotomist
LabCorp
09.2015 - 03.2019
CNA
St Joseph Villa Nursing Home
02.2012 - 09.2015
Associate of Science - Nursing
Joyce
Associate of Science - Medical Assisting
Salt Lake Community College
Associate of Applied Science - General Studies
Salt Lake Community College
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