Ladana Allen
Sacramento,CA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
Rancho Cordova
12.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
New dawn treatment center
Citrus Heights, CA
04.2022 - Current
- Recorded vital signs and medical history for patients each shift.
- Pass meds
- Hourly safety checks
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Organized charts, documents and supplies to maintain team productivity.
Team Lead
Turbo shine car wash
Sacramento, CA
12.2021 - 04.2022
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Washed and dried cars
- Cleaned
Sales Associate
Rack Rooms Shoe Store
Folsom, CA
03.2021 - 12.2021
- Operated cash register, collected payments and provided accurate change.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Continuously met sales goals via strategic prospecting.
Sales Associate
Bed Bath & Beyond
Roseville, CA
12.2020 - 02.2021
- Monitored customer order process and addressed customer issues.
- Collaborated with other sales team members to share selling strategies and gain new insights.
- Handled credit and debit card payment processing to complete purchasing experience.
Sales Associate
Foot Locker
Citrus Heights, CA
03.2020 - 01.2021
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
Education
MA Certificate -
Branson Med Tech Career Training
Sacramento C04.2022
High School Diploma -
Las Flores High School
Elk Grove, CA05.2021
Skills
- Charting Expertise
- HIPAA Compliance
- Medical Billing
- Pharmacy Relations
- Cleaning and Organizing
- Critical Thinking
- Clear Communication
- Cleaning and Sanitizing
- Multitasking and Prioritization
Certification
- Certified Medical Assistant (CMA)
Education and Training
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Timeline
Medical Assistant
Kaiser Permanente
12.2022 - Current
Medical Assistant
New dawn treatment center
04.2022 - Current
Team Lead
Turbo shine car wash
12.2021 - 04.2022
Sales Associate
Rack Rooms Shoe Store
03.2021 - 12.2021
Sales Associate
Bed Bath & Beyond
12.2020 - 02.2021
Sales Associate
Foot Locker
03.2020 - 01.2021
MA Certificate -
Branson Med Tech Career Training
High School Diploma -
Las Flores High School