LADARIUS LEWIS
Hoover,AL
Summary
Dedicated Network Specialist with 8+ total years of Sales and Technical Network experience: providing customer service support through timely, accurate and effective processing of customer transactions and requests, in accordance with company policies and procedures under moderate to minimum supervision.
Overview
16
16
years of professional experience
Work History
Specialist-Technical Process/Quality
AT&T
06.2021 - Current
- Provided technical assistance to production team when issues arose.
- Established project schedules and monitored tasks to meet milestones during each phase.
- Developed documentation, diagrams and specifications to meet project requirements and regulatory standards.
- Interfaced with area teams to verify application of technical details.
Retail Sales Consultant
AT&T Mobility
04.2019 - 05.2021
- Provides each customer with an top-notch, personal service and integrated solution to boost sales and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Telesales Representative
AT&T Mobility
09.2015 - 04.2019
- Consistently exceeded 100% sales and customer service attainment.
- Provided World Class Experience by providing information on all products, services, accessories, service features and pricing plans.
Outside Sales Representative
Central Payment Processing
01.2009 - 05.2012
- Achieved company defined sales quotas for 3 consecutive years.
- Built relationships with customers and the community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion for Merchant Services.
Education
Associate of Science - Business Administration
American InterContinental University
Schaumburg, IL2019
Skills
- Account Management
- Business & Financial Acumen
- Competitive Differentiation
- Customer Satisfaction Development
- Industry Knowledge
- Product/Service Development
- Results-Oriented
- Strategic Sales Planning
- Team Leadership/Management
- Time Management Skills
Timeline
Specialist-Technical Process/Quality
AT&T
06.2021 - Current
Retail Sales Consultant
AT&T Mobility
04.2019 - 05.2021
Telesales Representative
AT&T Mobility
09.2015 - 04.2019
Outside Sales Representative
Central Payment Processing
01.2009 - 05.2012
Associate of Science - Business Administration
American InterContinental University
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