Summary
Overview
Work History
Education
Skills
Timeline
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Ladazjah Charles

Ridgeland,MS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

Carenet
11.2024 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Used Software to schedule appointments.

Direct Care Worker

Caring Hands
04.2024 - 11.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
  • Remained alert to problems or health issues of clients and competently responded.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.

Certified Medical Assistant

Quinn Healthcare
09.2022 - 01.2024
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Welcoming patients. Updating and filing patient medical records. Coding and filling out insurance forms. Scheduling appointments.

Education

Medical Assisting

Delta Technical College
Ridgeland, MS
07.2022

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Wingfield High School
Jackson, MS
05.2017

Skills

  • Payment Collection
  • Data Entry
  • Account Management
  • Team Management and Supervision
  • Calm and Level-Headed Under Duress
  • Quick Problem Solver
  • Paperwork Processing
  • Account Updating
  • Computer Proficiency
  • Typing Proficiency
  • Dispute Resolution
  • Positive and Professional
  • Filing
  • Active Listening
  • Payment Processing

Timeline

Patient Service Representative

Carenet
11.2024 - Current

Direct Care Worker

Caring Hands
04.2024 - 11.2024

Certified Medical Assistant

Quinn Healthcare
09.2022 - 01.2024

Medical Assisting

Delta Technical College

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Wingfield High School
Ladazjah Charles