L. Addie Schille
Everett,WA
Summary
Client-focused professional with strength in case management. Proactive with strengths in communication and collaboration. Proficient in utilizing comprehensive assessments and trust building to promote best client outcomes. Proven history of fostering strong relationships with clients, coworkers, and community to meet objectives.
Overview
18
18
years of professional experience
Work History
Case Manager Aging & Disability Services
Snohomish County Human Services
Everett, WA
07.2022 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
Aging & Disabilities Resource Case Manager
Island Senior Resources
Langley, Washington
06.2019 - 06.2022
- Provided case management, milieu management and emergency intervention.
- Assessed clients needs and presented options counseling while referring and following up on case plans.
- Communicated with clients with dignity and compassion while keeping information private.
- Maintained accurate records on State systems
- Only Aging and Disability Case Manager in Island County delivering home based appointments through COVID with special funding through Accountable Communities of Health and AARPA
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated with medical professionals to coordinate treatment plans for clients.
Domestic Abuse Victim Advocate
Zeider's Enterprises at Naval Air Station Whidbey
Oak Harbor, WA
11.2011 - 11.2014
- Supported crisis intervention and advocacy for victims of domestic abuse crimes.
- Assisted individuals through criminal justice process, providing information and support.
- Corresponded and collaborated with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups.
- Created awareness of victims' rights and services by delivering presentations to agencies, schools and community groups.
- Wrote individual safety and crisis plans and assessed ongoing risk assessments to decrease further harm.
- Contacted child protective services regarding identified, at-risk children.
Advocacy Program Manager
Citizens Against Domestic and Sexual Abuse
Oak Harbor, WA
09.2008 - 09.2011
- Supervised advocates to improve productivity and performance through hands-on coaching while maintaining own direct service caseload
- Managed special projects to including facilitating SANE nurse training, community training, and crisis line supervisory.
- Lead Legal and Medical Advocate
- Oversaw staff documentation and record keeping while reporting statistical information to State data base.
- Secured partnerships with community stakeholders to increase visibility of program and obtain best community responses.
Mental Health Professional
Harborview Medical Center, Level I Trauma Center
Seattle, WA
09.2006 - 09.2007
- Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
- Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Education
Bachelor of Science - Human Communication
Southern Oregon University
Ashland, OR06.2002
All MSW Coursework Except Thesis - Social Work
Smith College School of Social Work
Northampton, MASkills
- Problem Identification
- Patient Advocacy
- Patient Care Assessment
- Resource Monitoring
- Case Management
- Regulatory Compliance
- Needs Assessment
- Referral Coordination
- Relationship Building
Timeline
Case Manager Aging & Disability Services
Snohomish County Human Services
07.2022 - Current
Aging & Disabilities Resource Case Manager
Island Senior Resources
06.2019 - 06.2022
Domestic Abuse Victim Advocate
Zeider's Enterprises at Naval Air Station Whidbey
11.2011 - 11.2014
Advocacy Program Manager
Citizens Against Domestic and Sexual Abuse
09.2008 - 09.2011
Mental Health Professional
Harborview Medical Center, Level I Trauma Center
09.2006 - 09.2007
Bachelor of Science - Human Communication
Southern Oregon University
All MSW Coursework Except Thesis - Social Work
Smith College School of Social Work
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